Best Hotel in Cancun

We just came back from our 2nd trip to the Royalton Cancun. We were greeted with “Welcome home” from all the staff and our concierge team Walter and Ana Paola (from TravelSmart) was wonderful. They took care of everything we needed from booking restaurants to making any changes we requested. We were treated to Champagne in our room upon arrival and given a beautiful bouquet of flowers and champagne and cake on our anniversary! We loved the resort so much last year we joined the diamond club and this year we upgraded again to have 30,000 points a year. We are very happy that we did, I think it is worth the extra to do it.