Dominican Republic

We had a great time

This was our 1st trip as a group and we had an awesome time. The food selection was amazing, we enjoyed the la carte restaurants especially The Hunter Restaurant where the food and service was excellent. We also enjoyed the Gourmet March International buffet, it offered so much selection for breakfast and lunch. Each morning… Read more “We had a great time”

Royalton Punta Cana

Everyone should visit soon!

Awesome time! Ana and Ruben where the best travel smart team!

‎Dana Pryor-Moncrieffe‎ 
CHIC Punta Cana

Thanks Olivia for the hospitality.

Had a wonderful time at Royalton Punta Cana. 

Himanish Isaac
Royalton Punta Cana

Super hôtel


‎Karine Dorail‎ 
Royalton Punta Cana


Gracias por tus atenciones Olivia la pasamos súper bien!!

Lissette Taveras‎ 
Royalton Punta Cana

Fantastic Staff- Beautiful resort

There were 10 in our family, 6 adults and 4 children. We had a great time – the resort is new and kept immaculately clean. There are several restaurants to eat at and all are great. The best one for little kids is the buffet as they don’t have to wait. Our favourite bar tender… Read more “Fantastic Staff- Beautiful resort”

Georgina M
Royalton Bavaro

Best vacation ever

We have traveled various beach side resorts, and none have compared to the chic Punta Cana. The staff went above and beyond to make us feel welcome, comfortable and relaxed. The room was quiet and comfortable. All the food and drinks we enjoyed during our stay were fabulous and served by wonderful staff. Our two… Read more “Best vacation ever”

CHIC Punta Cana

Chic Punta Cana

Wow, what a awesome place. If your looking for that in-between place to relax but yet be entertained this is it! Great food, amazing, friendly staff, clean and a great balance between spring break fun at the pool or quiet and calm at the beach. Easy check in, our first room was in some need… Read more “Chic Punta Cana”

Sylvia S
CHIC Punta Cana

Travel Smart Members at the Royalton Bavaro Resort with family and friends holiday

Hi, just returned from the Royalton Bavaro Resort in Punta Cana, Doniminican. We were there from February 8th to February 15th. We are members of the Travel Smart family and were accompanied with our family and friends on our trip. While there our wonderful Travel Smart representative Henry Peguero took excellent care of all (8)… Read more “Travel Smart Members at the Royalton Bavaro Resort with family and friends holiday”

Todd & Sherry Hillier
Royalton Bavaro

Incredible resort, incredible people

Our stay at the Royalton Bavaro was an amazing experience, thanks to the hard work of the many staff there. We arrived as guests of TravelSmart members and upgraded to Diamond Club, which made the experience so much more enjoyable. On Day 1 we were welcomed by Juan, our butler, and Esther, our Member Services… Read more “Incredible resort, incredible people”

Royalton Bavaro

Best Vacation Ever

I can’t say enough about the great time that my wife Rosenda, daughter Ella, and I had last week at the Royalton Bavaro. We took this trip to celebrate my 70th birthday. We belong to the TravelSmart VIP Club, and they were well prepared for our arrival and to help us celebrate. They did so… Read more “Best Vacation Ever”

George Lee Clark
Royalton Bavaro

We will be back!

We’ve been to quite a few all-inclusives over the years, adults only and gen pop, and I we’ve found our spot. We loved the boutique feel. Nothing was too far away. The staff were friendly and helpful. The a la carte restaurants were absolutely top notch. The room was a little tired. A little peeling… Read more “We will be back!”

CHIC Punta Cana

Love this place!

We are on our second last day here at Chic and have to say that the atmosphere has been the best we have experienced on any of our all-inclusive trips. It’s not hard to tell that this resort puts all effort in to their employees making sure the guests have everything they need and are… Read more “Love this place!”

CHIC Punta Cana

Annual trip

We enjoyed the stay, especially the curious and friendly staff. Staff always made you feel special and welcoming. Food was good but could use some improvement with taste and selection. All restaurant staff went above and beyond to help you with what you needed. We also shout out to our travelsmart concierge staff Ruben and… Read more “Annual trip”

CHIC Punta Cana


This has been a very special vacation. Thank you for everything. It was perfect!

‎Elizabeth Southard‎
Royalton Bavaro

great time

Unfortunately time to leave, but we had a great time in Punta Cana with Ruben.

‎Dave Beltz‎
CHIC Punta Cana

We’ll be back

An absolute wonderful experience at Chic Punta Cana. Thanks so much to Ana, Ruben and the rest of the staff!!!!  ❤️❤️❤️❤️

Andy Edoo‎ 
CHIC Punta Cana

Daniusa the best 

Heaven has a new name: Punta Cana, of course!💎☀️💜❤️

‎Raluca Stoica‎ 
Royalton Punta Cana

belle semaine

Encore une belle semaine au Hideaway at Royalton Punta Cana 🌴☀️

‎Nicole Harvey‎
Royalton Punta Cana

Bonitas vacaciones!

‎Yessenia Lopez‎
Royalton Punta Cana

awesome service

Thanks Mayra for an awesome service! 👍

Genie Umali Doles‎
Royalton Punta Cana

Until next time!!

Our family away from home @ Travel smart

Johanna Ortiz‎
Royalton Bavaro

Loving CHIC

Anne Smith‎
CHIC Punta Cana

Last day at chic:(

Allen Ritchie‎
CHIC Punta Cana

Thank you Olivia for making our stay pleasurable

💕 Beautiful Punta Cana. Thank you to Olivia, Arturo,Jose Luis and Arturo

‎Fil Rego‎ 
Royalton Punta Cana


So sad to be leaving chic Punta Cana Dominican Republic. With Ruben and anna  

‎Trevor White‎
CHIC Punta Cana


Last day at Chic Punta Cana with Ruben and Ana

Gabe Sciullo
CHIC Punta Cana


Last day in Punta Cana. Wonderful and loving friends.

‎Frank Sammarco‎
CHIC Punta Cana

Chic Punta Cana !

We Will be back soon. Spécial thanks to Ana, Coral and Ruben for this spécial vacations xxx

‎Lyne Blaquière
CHIC Punta Cana

Merci pour tout

La dernière journée de vacances …Rubens et Ana!! Merci pour tout 🍾🌴🌴

‎Fatiha Chihai Desbois
CHIC Punta Cana

Wonderful Vacation

Wonderful vacation! Thank you travelsmart and royalton 😁

Jennifer Newell d'Entremont
Royalton Punta Cana

The best 54th Birthday I could of ever had

When someone goes above and beyond their job description to make someones vacation as perfect as Edward did for no reason other than they are a conscientious professional I needed to write this review. I am sorry I did not get Edwards last name it starts with V. If you stay at the Royalton Bavaro… Read more “The best 54th Birthday I could of ever had”


Overall Top Resort! Excellent Hospitality and Service

What makes this resort a top location to visit is the people that work here. The Travel Smart Staff here are Top Class, one of a kind people. Daniusa, Mayra, Andy, Jose from Travel smart are the absolute best. I would give them a 10 out of 10. Their hospitality and excellent service made us… Read more “Overall Top Resort! Excellent Hospitality and Service”


Still love Chic

We are Travelsmart members and Ana and Ruben were our concierges. They looked out for us all the time. Any problem whatsoever, they would take care of it. They often searched us out to ensure that we had what we needed.


Fantastic trip!

We are Travel Smart members. This is our 12th trip with them. This resort in one of the most beautiful in the group! The food at this resort is a step above the others. They have a new restaurant in their offering Rio, and it is great. The staff as a whole were wonderful as… Read more “Fantastic trip!”


buena estadia

el hotel es bueno , el servicio del personal del hotel es bueno. pero no tan bueno como en otros hoteles, les recomendaria que si van a ese hotel se unieran primero a ( travel smart ) que esos si que verdad dan un servicio a otro nivel, son los mejores en servicio al cliente.… Read more “buena estadia”


Bon temps et bon service

Nous avons passé 8 jours au Royalton Punta Cana et l’expérience fut magnifique. Le parc aquatique du Memories Splash était parfait pour les enfants et n’était qu’à 5 min de marche de notre hôtel. Le service à la clientèle personnalisé de Travel Smart (Daniusa) était exceptionnel. Le service sur le resort aurait pu être un… Read more “Bon temps et bon service”


Vacaciones en temporada baja Hideaway by Royalton

Fue mi primera vez en el hotel y supero mis expectativas, excelente relación precio – servicios. Muy conforme por la permanente atención por parte de Jose, Daniuska, Mayra , Alex y Joselito en la playa, siempre atentos a nuestras necesidades. Era la primera vez que usaba la membresía del Diamond Club y puedo decir que… Read more “Vacaciones en temporada baja Hideaway by Royalton”


Excellent service once again….

I’ll try to keep this review short and sweet because my opinion of this resort and it’s amazing staff hasn’t changed. This was our third time staying in this resort and it truly gets better every time. So much love to our amazing travel smart team : Jose. C, Fonise, Gregorio, Edward, Adelphi and Henry… Read more “Excellent service once again….”

Cynthia K

Viaje de ensueño

El hotel es increíble, la habitación preparada para nosotros especialmente, la comida muy buena, los restaurantes a la carta divinos y los diversos buffets también. El equipo de TravelSmart fue increíble toda la semana en especial Adelfi y Edward quienes además de sus atenciones fueron cómplices de mi novio para pedirme matrimonio, prepararon una cena… Read more “Viaje de ensueño”


Our Dream Vacation

We spend a very pleasent week at Chic Royalton Punta Cana. Excelent food services. Great day and night life entertaiment. Our Travel Smart concierge Marcelino was very helpfull with everything such as information, services, hotel detail. Kristal, excellent entertaiment manager. We enjoy all the hotel activities. Thanks to everyone, at Chic Hotel, for your hard… Read more “Our Dream Vacation”


Gracias chicas por sus atenciones

Fatima Julissa Ruiz‎

Belle Vacances

Super belle vacances à Punta Cana et belle accueil de la part de Travel smart personnel ( Daniusa, Luis, Fabiola, Olivia, Eunice, Pichardio …..) thank you😘😘😘

France Cloutier

Siempre un placer volver

Muchas gracias por hacer de nuestras vacaciones algo especial!! 🙌🏼❤️

Laura Parfajt‎

Made our stay extra special

Daniusa, Mayra and Andy were wonderful!!!!!! 

Jenny Wiederhold

Fabulous Week

Royalton Bavaro with the best Travel Smart Rep that there is. Thank you Esther for a fabulous week in Punta Cana. — with Chris Harold.

Melinda Endler Harold‎

Excellent service as always. 

Daniusa Edwege and Olivia are the best hostess. 

Brenda Hawes

At Bavaro resort

Good people, good vibe aswome buttler Edward 😊

Audrey Ravoahangy‎

Adelfi from Royalton Bavaro!!!

Adelfi is the man to go to. He will take care of you throughout your dream vacation! Remember to join Travel Smart. A vital program offered by Sunwing!!!!! Adelfi from Royalton Bavaro!!! Keep it up!!! Would like to see you MOVE up next trip

Giriaicie Goodwood‎

Familia Machado- Roman

Una experiencia maravillosa, Gracias por su excelente servicio!!!

Pamela Edlyn Machado Roman‎

We love Chic and Travelsmart! ♥️

Thank you Ruben and Ana for taking such good care of us. 

JoAn Aussems‎

Belle semaine au Royalton Bavaro!

Marie-Claude Racine‎

Loved our week in paradise

Thank you so much to Esther our awesome butler in Diamond Club Travel Smart Royalton Bavaro! We will miss you! Loved our week in paradise

Eva Brandt Fernandes‎

Daniusa xoxo

Having fun with the lovely Daniusa with Lucien A Graveline at Royalton Punta Cana.

Marc Graveline‎

stay sweet

I gonna miss my Dominican Sista Daniusa, I love you dearly and ill will be back to see you soon🇩🇴❤❤😘😘

‎Monica Miles


Excelente experiencia junto a Esther nuestra amiga de royalton VIP

Joan Ventura‎

Come Back!

It was really nice trip and nice people, come back every year!

Ding Qian‎

Esther, the best Buthler 

thank you for everything 😘 see you soon

‎Olga Karagitlieva Battista‎

Best place ever!!!!!


Jaden Lostell‎

Excelente experiencia

Excelente experiencia en punta cana gracias a travel smart vip y a ti Esther 

‎Pacho Sandoval

Just got back….good resort, we’d go back (9/28 to 10/3)

We went to Chic primarily because is was adult-only, and we’d recently been to a Royalton Hideaway in Cancun, and thought the service and food was excellent. We were close enough to the bars we never even touched this. Each building had a TravelSmart concierge (Hayle was ours) who made sure if you had any… Read more “Just got back….good resort, we’d go back (9/28 to 10/3)”


Hotel royalton punta cana

Fui con una pareja de amigos y nos encanto el hotel las playas y especialmente la atencion del personal. En nuestro caso en todo el complejo. Principalmente en restaurante y especialmente en la recepcion pues la señorita aurelina yan nos brindo informacion y atencion constante a lo que sumó su simpatia y paciencia por lo… Read more “Hotel royalton punta cana”

Sergio c

The Royalton Life

Best Vacation Ever. All we had to do was wake up. EVERYTHING else was there OR done for us. GET TRAVELSMART, especially for the Butler service. Ours (Andy) was sublime. Kids and adults alike had an amazing time – day and night. The staff was wonderful throughout the entire property – from concierge to bartenders,… Read more “The Royalton Life”


Great time

We had an amazing time on trip great food great service. Ana G and Ana Marte from Travel Smart made us feel at home. Will definitely come back. Food was amazing and the room service was excellent and housekeeping was done twice a day


The Royalton Punta Cana

Our vacation was a great one. This is our 6th visit to this resort. The rooms are really nice and always kept clean. The food is incredible and the service is outstanding. The people who run this resort are wonderful and always ready to help you with anything you might need; they are so accommodating.… Read more “The Royalton Punta Cana”

Maria Daluz O

Awesome 60th Birthday Celebration October 7-13/2018

My Godmother Tess B., Len, and myself Precy RamosI were really amazed and grateful with Aurelina, Mayra, Daniusa, Andy, Maria, Gabriela, Yaihira, Esmerlin of the diamond club, and of course, Ismael the TravelSmart Member Services Manager of Royalton. Marlon, Maria, Oscar, Luis, Mario of Travel Smart Royalton Punta Cana Resort who surprised me with lovely… Read more “Awesome 60th Birthday Celebration October 7-13/2018”


Amazing vacation at the Chic with the best Guest Service Staff Ever…..

I was in room 2306, which was an Ocean View, Luxury King Size Bed Room with the Balcony. I could not have been assigned a better room. The view of the resort, the beach, the horizon all was unforgettable and beautiful. The sky at night is amazing, the itinerary the resort provide is just so… Read more “Amazing vacation at the Chic with the best Guest Service Staff Ever…..”


Amazing service!

From the time we arrived to the hotel until the day of departure the personnel of CHIC were absolutely phenomenal! They were treating us like VIPs even before our upgrade. Both Ana’s and my favorite, Luisa V., along with the other staff from TravelSmart helped make this trip a memorable one! We WILL DEFINITELY be… Read more “Amazing service!”

Marques M

Hideaway punta cana

Excelentes vacaciones en el royalton punta cana. El servicio. La atencion de tido el personal. Esoecialmente en los restsurantes y administracion. Mi agradecimiento a Aurelina Yan de Travelsmart por su amabilidad y predispodicion. Estuve en el hideaway. Un lujo. La atencion y el hotel. La playa esoectacular. Gracias


Marco Antonio Porras y Kattia Lucía Salazar Alvarez

Gracias a todos absolutamente a todos el personal en todas las áreas del Hotel … Fueron excelentes anfitriones en todos los sentidos. Bendiciones y gran prosperidad día con día !! Y al personal de Travel Smart sin excepción. ❤ Aurelina… Daniusa…Mayra ..Andi.. Luis y Óscar. Y todos los demás. Que Dios me los bendiga… Siempre…… Read more “Marco Antonio Porras y Kattia Lucía Salazar Alvarez”

Katya S

Incredible Staff, Incredible Location

I stayed at the Royalton Bavaro and it was a dream! Everyone who worked there was so nice, and I was surprised to learn that they just opened because it ran smoothly. Because we were staying with TravelSmart we were assigned a butler. We were lucky enough to get the kind and thorough Virgilio Sanchez.… Read more “Incredible Staff, Incredible Location”

Abiola A

Stunning Resort

This hotel is stunning. The staff can’t do enough for you and made our stay wonderful. Ramon the pool barman was fantastic! Really attentive, friendly and his service was by far the best! Clifford and Walker from TravelSmart in the hideaway were wonderfully helpful throughout our stay.. The resort itself is beautiful and so well… Read more “Stunning Resort”



My recent visit to CHIC for my surprise birthday getaway that turned into an engagement was absolutely AMAZINGGGG!!! From the moment my fiancé and I got to the resort til we left, the service was so wonderful. From Luisa at the front Ana and her Travel Smart team Antonio and others who I may have… Read more “5 STARS AND ABOVE FOR AMAZING SERVICE TO THE TEAM AT CHIC!!!”

Kevin H

Love Royalton Bavaro!

My husband and I stayed at this resort at the beginning of October through our Travel Smart membership. The resort is gorgeous and we enjoyed our experience! Keren Garcia with Travel Smart in the VIP lounge was always so cheerful and helpful and made sure that all the little details were taken care of! We… Read more “Love Royalton Bavaro!”

Jodi M

Exceeded my expectations!

I have nothing bad to say regarding my stay! It was a memorable experience! The food was excellent! The bed was very comfortable! The room was super nice! The staff will do anything to make your stay a memorable experience! If I could give more stars, I would! Luisa at the TravelSmart service desk is… Read more “Exceeded my expectations!”

Frédérique B

Excellent service

Royalton Bavaro is a marvelous resort. Travel Smart crew Keren, Edward & Gregory went above and beyond to ensure every detail of our holiday was what we wanted. The staff at the Diamond Club bars and pools were always very friendly, cheerful and efficient. Special thanks to Miguel and Juan at the Casino bar, which… Read more “Excellent service”


Mi mejor experiencia en Un resort!

Este hotel en sinónimo de excelencia, iniciando con el trato de los empleados que se desviven por atenderte y terminando con el lujo y calidad de sus instalaciones. El restaurat Japones Zen, donde recibimos las excelentes atenciones de Dennis y Maximo que fueron inmejorables, mencionar además al Concierge TravelSmart de nuestro edificio de Habitaciones Ricardo… Read more “Mi mejor experiencia en Un resort!”


Hideaway adult section and private restaurant Dorado

Arrived at the Royalton Punta Cana on 10/22/2018 for four night. After trying to check in at the lobby we were taken to a separate section for the Hideway checkin which took some time. Luz was very friendly and helpful. The Hideway is the upgraded Adults only section. The room was very nice. Surrel and… Read more “Hideaway adult section and private restaurant Dorado”


I great experience!

This was my first time out the country and AURELINA YAN made sure it was a great one. Everyone I came in contact with made sure my friends and I had everything we needed. Special thanks to the wonder staff that surprised me with a birthday banner on my door and cake in my room.… Read more “I great experience!”



I want to thank all the staff at Travel Smart and Royalton hotels, it is great pleasure be a Travel Smart. Me and my wife spent unforgettable vacations as members of the chain. We just came back from Royalton Bavaro Spa resort and I want thank for the high level of service and constant attention… Read more “Travelsmart”


Best vacation experience!!!

One simple question asked last year (what do we have to do to get a cabana on the private beach?) has led to the BEST vacation experience at Royalton Punta Cana. From the moment Andy introduced himself to us, we were treated like royalty from the staff of TravelSmart. Gabby was our next encounter who… Read more “Best vacation experience!!!”



My husband an I spent a week here 7/23 – 7/29/18. It was absolutely amazing. The service was outstanding. The maid service was 5 star. We would leave and come back to a clean room with fresh flowers. Our butlers, Emmanuel and Hector, took excellent care of us. Hector even arranged for chocolate covered strawberries… Read more “Honeymoon”


The best vacation ever…

From the moment I stepped out f the cab and entered the Diaond Club…my life changed forever. We were greeted by Andy Benjamin from TravelSmart. He was kind, helpful, friendly, socialable and has the sweetest spirt ever. Next we were introduced to Gabriela (I call her my Gabbs). She is just amazing…hands down! Then we… Read more “The best vacation ever…”

Wanda M

July Vacation

The moment we got there they all greeted us. The service as well as the people were amazing. Milagros,Oscar, Daniusa, and Mario were always at our service. I would recommend this resort to anyone the people are kind and the place is beautiful.

Juan V


We travelled here for 2 weeks in June to celebrate our anniversary. We are Travelsmart members and we were promptly upgraded to an ocean view room. Ana from the Travelsmart team was truly a gem. She arranged a special anniversary gift and dinner for us and provided us with whatever we needed. She is so… Read more “ANA FROM TRAVELSMART, BEST CUSTOMER SERVICE!!!!”


Enjoy your life!!!

Si quieres pasar un tiempo exquisito de pareja y en familia tienes q venir a este lugar! El equipo de Keren, Shamir, Edward, Gracy y Gregorio de Travel Smart te ayudarán a tener todo lo quieras en tus vacaciones! La fiesta para socios los jueves es excelente! No se la pierdan


Great place for a family vacation!

We are a big family of 6 with kids ranging from 12-18. This resort had enough to keep everyone entertained. The activities staff was always full of energy, the beach was clean with very little rocks or seaweed and the swim up bar was always ready to serve! We also had help from our TravelSmart… Read more “Great place for a family vacation!”

Amy W


Oscar Cohn, Bernadine, Ozuna, AURELINA YAN , MAYRA C, DANIUSA D, ANDY, YAHAIRA , CARLA, Juliana Serra, We want to say thank you for making our first TRAVEL SMART trip to Punta Cana so amazing and for making us feel like we were all family. Your service was outstanding and we cannot wait to see… Read more “Vacation”


Maravillosa semana

El 23 de junio nos instalamos en el Hideaway , si bien nuestra reserva era para el Royalton Punta Cana Resort & Casino la gente de Travel Smart nos sorprendió con un up grade en una de las hermosas habitaciones del hotel solo aduiltos (HIDEAWAY), entiendo que al ser socios y al haber tenido una… Read more “Maravillosa semana”


Our fabulous 9th vacation at Royalton

Just returned on June 10th from another wonderful vacation at Royalton Punta Cana, what can I say every time we go it gets better and better , we love it there , fantastic food and staff , we are always treated liked royalty by everyone , can’t wait to go back again , would also… Read more “Our fabulous 9th vacation at Royalton”


Ready to go back

We love this place,the food,the people,the food lol. I personally love seafood and they had a huge variety every day either for lunch or dinner. If it wasn’t on the buffet and you asked for it the amazing staff will bring it to your table. We were taken care of by the wonderful Elizabeth and… Read more “Ready to go back”


Great Vacation.

Our best vacation yet thanks to the best team of Milagros Bastardo, Mario Julio Raposo and Oscar Cohn from Travel Smart VIP. There love for the customers, there happiness, the time they take to fulfil our expectations is to admire. We love this property but most of all we love this amazing team. We felt… Read more “Great Vacation.”


Diamond Club

The travel smart attendants Gabriela, Milagros, Maira, Andy B. , Daniusa and Aurelina treated us the best. They provided us with a special service. They treated us like Kings and Queens. Every couple of minutes they would check up on us. They were so friendly and treated us like family, but everyone in the hotel… Read more “Diamond Club”



We were greeted by our TravelSmart representative, Oscar Cohn to begin our stay. Oscar showed us our room and helped with all of our needs throughout our stay. The resort is beautiful and exactly the size that we were looking for. Our room was clean, everything worked perfectly and had a beautiful view of the… Read more “AWESOME WEEK!”

Andrea M

Summer Vacation

Our summer vacation was a BLAST at Royalton Punta Cana. Everything was perfect and the staff attention exceed our expectation. A lot of people made our stay a perfect one, so many THANKS to all of them, especially Aurelina Yan from Travel Smart. This is our second visit to the hotel and she always Welcome… Read more “Summer Vacation”


Great vacation ❤

We were at Chic Punta Cana for the third time in a year, we just love this place: Great service, starting from front representatives, would like to thank Ana Marte and Ana G from Travel Smart they both did the impossible to make our stay great!! Food was great, breathless beach, spa is a five… Read more “Great vacation ❤”


Mr.&Ms. Reyes

The Resort is the best I ever stay in,the food was out of this world, every staff we came in contact with was very atentative & always with a big smile on their face. 3 person that went above & beyond to make our stay the best it could be & make us feel like… Read more “Mr.&Ms. Reyes”

Johnny R

Experiencia unica como siempre

Como en visitas anteriores, el servicio y la calidad resaltan cada visita. Gracias al member service de travel smart ( Veronica, Andy, Aurelina y Milagros la jefa) por mover cielo y tierra y complacer nuestra necesidad de una swimout apartada por seguridad de mi embarazo. No pudieron hacer mejor gestion y seleccion de la habitacion.… Read more “Experiencia unica como siempre”


Five Stars Not Enough

We had an amazing time! CHIC had been recommended by some friends. It did not disappoint. The staff met any and every need we had. We stayed in the Diamond Club with an ocean view. Anna at Travel Smart also assisted us in any way she could. If we had a question she was always very helpful… Read more “Five Stars Not Enough”

Brandi P

Unexpected Adventures in the DR

We stayed at Chic for a week long vacation while attending a two-day workshop. As soon as we arrived we were greeted with a drink and a nice cool towel. The staff was very welcoming, and made check in easy. We upgraded our room to one of the Swim Out suites (where there is a… Read more “Unexpected Adventures in the DR”


One of my best vacations ever!

This has been one of my best vacations ever, the people are fabulous, they go the extra mile to make everyone feel welcome and excellent. The service is amazing!!! The team over at Diamond Club/Travel Smart is wonderful. Milagros Bastardo and Mario Julio Raposo are amazing. I left a piece of my heart over at… Read more “One of my best vacations ever!”


Vacaciones de ensueño y con las mejores atenciones, este hotel en particular te hace sentir como en tu propia casa

El personal es tan amable que te hacen vivir en un cuento de hadas, gracias a Ana M. Y Ana G. de Travel Smart Club Por sus distinciones y por ese detalle que me pusieron en la habitación de mi cumpleaños. Merece volver un montón de veces porque cada vez que vas te hacen sentir… Read more “Vacaciones de ensueño y con las mejores atenciones, este hotel en particular te hace sentir como en tu propia casa”


Another great trip

We are members of Travelsmart VIP and just returned from the Royalton Punta Cana. We love it here. Some people don’t think it is worth the money to belong to the Diamond Club but we wouldn’t be without it. It seems that every time we go back they have upgraded something. I think the most… Read more “Another great trip”

Sue M

TravelSmart Reps, Anna G and Anna M were the absolute best

My time at the Chic by the Royalton was perfect. Accommodations were pristine and staff was awesome. I would love to especially thank the best TravelSmart Reps within the company for making my stay and Im certain everyone else’s stay extra special. These beautiful Reps are Anna G & Anna M. During your stay ,… Read more “TravelSmart Reps, Anna G and Anna M were the absolute best”


Vacaciones con la familia!

Una vez mas y como siempre, estuvimos como en casa. No podemos estar mas agradecidos del trato recibido. Para los que no lo conocen, Royalton pertenece a una cadena de hoteles con todo incluido, de 5 estrellas, por los servicios que brindan desde que accedes al recinto. Restaurantes, Bares, Piscinas, Casino, Gym, Club para los… Read more “Vacaciones con la familia!”

Sergio F

Honeymoon of a Lifetime!

This hotel at the Royalton resort came with sooo many benefits! Especially being Diamond Club. You MUST take advantage of this place.   Our Butler’s name was Fluery. Excellent service, extremely friendly and able to make ANYTHING happen! Also, don’t forget about the concierge service. Clifford was always at the TravelSmart desk when we walked… Read more “Honeymoon of a Lifetime!”

Michael B

I Love This Place!

My family of 5 ended our third visit to this resort yesterday. Our room was in building 6, a Diamond Club Swim Out. Room 1408 was superb. For our family, It was the perfect location for a swim out. Our two rooms had a king size bed and a sofa bed. The maid prepared the… Read more “I Love This Place!”

Toya G

Back Again!

Our early April visit this year to the Royalton Punta Cana was the most luxurious ever to this wonderful resort. We spent two weeks being pampered by the staff at the Hideaway, a boutique hotel within the resort, which was a wonderful space to wind down and enjoy exclusive use of adults only fabulous amenities… Read more “Back Again!”

Keith C

We Love Punta Cana

As travel smart members we have visited many of the Royalton Resorts- CHIC is one of the smaller adult only resorts. We enjoyed the resort very much for this reason. It was easy to get to everything and did not feel overly crowded, and no whining children. All the staff here, especially Ana, Anna and… Read more “We Love Punta Cana”


Awesome anniversary at Chic!!!!!

Let start off by thanking everyone that made this trip unforgettable: Ana G & Ana L- Travel Smart Concierge handled everything for us so we did not have to lift a finger. Ines- the Travel Smart agent and Luis her shadow in training! Thank you for helping us make the decision to become members. As… Read more “Awesome anniversary at Chic!!!!!”

Massiel L

Absolutely the BEST!

We have been to several Royalton resorts in the past few years. This is by the far the Cream of the Crop. Everything was wonderful. The resort itself was beautiful. The food was excellent. The beach was beautiful, you could walk for miles. There is a mini golf course, flo rider, lazy river, water park… Read more “Absolutely the BEST!”

Phyllis U

Home Away from Home

I stayed at the Royalton in May 2018 with my family and we had a great time I have to start by saying that the resort is absolutely gorgeous! As soon as we arrived in the Diamond Club lounge we were greeted by Juan who is the sweetest man, truly a pleasure. He was so… Read more “Home Away from Home”

Cynthia K

May 2018 Visit

The décor of the resort had a younger vibe which we enjoyed very much. The rooms are clean with no issues. The mini bars where awesome however ours was out of vodka. All we had to do was ask the concierge in our building and it was replaced as soon as we asked. We joined… Read more “May 2018 Visit”

Andrew D

Andy Benjamin, quelle personne formidable!

nous avons loger au memories,mais nous avons passer beaucoup de temps au royalton et en tant que client du diamond club,nous sommes allez visiter la nouvelle hotel royalton avec Andy Benjamin.C est une hotel magnifique,le surf et la grotte avec un bar dans l eau est vraiment cool!nous avons visitez une suite presidentielle,ca nous a… Read more “Andy Benjamin, quelle personne formidable!”



We have rescently been to a family vacation at Royalton Bavaro in Punta Cana with Travelsmart. When we purchased the contract with Travelsmart, we had no idea what to expect. We had a few issues about our contract at one point we wanted to cancel because we didn’t really understand how it truly work. We… Read more “Madame”


Feb 06th – 16th 2018 trip to new Royalton Bavaro Spa Resort

We are Travel Smart / Diamond Club members and stayed in building 18-126,128.130. The Entertainment staff / Vibe team were great!! Miguel, Starling, Pina Colada,Geronimo, Francisca(mini) and Gerald.They all kept us moving and shaking. The Lazy River and Flow rider were a hit. Lots of water activities and areas for the kids young and old.… Read more “Feb 06th – 16th 2018 trip to new Royalton Bavaro Spa Resort”


vacaciones en familia 2018

Estuvimos en febrero de 2018, es un sitio ideal para pasar unas hermosas vacaciones en familia! El hotel es muy cómodo, las almohadas excelentes, la comida riquísima “todos los días había de todo” y la playa I N C R E I B L E!!!!!! gracias a todo el equipo de Travel Smart por hacer… Read more “vacaciones en familia 2018”


Excelente experiencia en Royalton Punta Cana

Nos hospedamos en este grandioso hotel siendo miembros del Diamond Club/ Travel Smart que tiene un staff de personas muy amables: Milagros, Aurelina y Andy. En el hotel la atención de los mozos es muy gentil, especialmente recordamos a Junior y Eudes. Tomamos ricos cafés de distintos gustos en la cafetería servidos por Ángel y… Read more “Excelente experiencia en Royalton Punta Cana”


It just keeps getting better!

We got back Friday night from one of our most favourite holidays, ever! This was our third stay at Chic – and it never disappoints. In fact, it just keeps getting better! We belong to Travelsmart and were very happy with our warm welcome by Keren and Ana Marte. Ana was helpful throughout our whole… Read more “It just keeps getting better!”


HIGHLY Recommend the Royalton “Bavaro” – a LUXURY resort

We traveled as a family of 12 and had a memorable, relaxing time! My husband and I celebrated our birthdays there – when we arrived at our room there was a “Happy Birthday” banner hung across the door – we were so surprised! We upgraded to the Diamond Club and we are sure happy we… Read more “HIGHLY Recommend the Royalton “Bavaro” – a LUXURY resort”


Great Vacation at Memories Splash

My husband and I had a great vacation at the resort. Ronaldo was our “Butler” And he was great. Everywhere we went on the resort he was there. He help us with everything we needed! He always had a smile for us and time to chat. Oscar who works with travel smart was also great… Read more “Great Vacation at Memories Splash”


Pat Wright, Temple Hills, MD My Wonderful 7days-6 nights Vacation at the Chic Resort, Punta Cana

Vacation stay was absolutely wonderful. Felix at the Front Desk, service was superb and Leon, our Building Concierge with TravelSmart made sure daily we were pleased with everything in our Suite.Service,Food,Beach #1!


Det bästa hotellet någonsin!

De var ett av dem bästa hotellen jag någonsin bott på! Servicen var toppen och all personal var supertrevlig! Och jag blev till och med vän med flera av personalen vi älskade Carlos, Jhonny, Tutti frutti, Christobal och Mayra från Travel Smart! Även vår personliga butler Nazario var supertrevlig och frågade oss hela tiden om… Read more “Det bästa hotellet någonsin!”

Amanda S

Excellent stay with the Diamond Club at the Royalton.”

A special thank you to our fabulous travel smart representative Aurelina. She helped make our stay fantastic. The accommodation and facilities were first class. My family had a wonderful vacation, and looking forward to our next trip to the Royalton Punta Cana.


Absolutely delightful vacation!

We took some risk by making reservation at this brand new hotel a couple of weeks before opening. We are a senior couple who are just back from the Royalton Bavaro, Jan 17 to Jan 24. The experience was delightful and exceeded our expectations. The service is excellent, the staff is extremely friendly and service… Read more “Absolutely delightful vacation!”



Fueron unos dias de relax total ,de primer nivel. la atencion excelente en el Diamond Club. gracias Aurelina, Ana, Lissete y Mayra de travel smart. muy atentas. pasamos los momentos en la piscina los tragos y los tobaganes en el parque acuatico del memorys. fue muy lindo para los niños y tambien para nosotros los… Read more “ESPECTACULAR”


My 4 year old Daughter Loved it!

This resort is amazing for families with young children. There was always something to do and even a night life for the whole family. We were members of Diamond Club and it was worth every penny!! The VIP drivers were always so courteous and super friendly. A special thank you to AURELINA YAN ,GABRIELA ,ANA… Read more “My 4 year old Daughter Loved it!”


Getting away from the cold!

As members of the Travel Smart Vip vacation club we took a quick trip to the Royalton Punta Cana Resort for some warm relaxation. The facilities and amenities were top notch! There are many activities available for whatever your interests may be. Restaurants are great too. Resort is very well maintained. We were greeted upon… Read more “Getting away from the cold!”

Denise L

6 Days in Paradise!!!

My wife and I spent 5 spectacular nights at the Hideaway Diamond Club section of this beautiful resort. This was our second time here in 3 years – the first time here we stayed in the Royalton section. Our room, 1180, was spectacular. It is a third floor Ocean View corner room with two separate… Read more “6 Days in Paradise!!!”


GREAT time

We had a great stay at this resort the food and service was great and the staff where wonderful Ana Marte And Keren Gregory and Gary Scott from travel smart services made sure our stay was GREAT thanks again

Allan W

GREAT service from hotel staff. Fun, relaxing, clean everything we wanted in a vacation.

TravelSmart staff added the extra touches that made our vacation luxurious. Highly recommend diamond club membership. Rooms were well maintained every day and well air conditioned. We will go back for the wonderful staff and service. Very impressed with the safety and attentive life guards at the water park.

Denise S

Amazing Resort!!!

Fantastic Resort, we were there first week of January 1-8/2018. We stayed in Diamond Club building, Benson Almonor and Edward Valentin from travelsmart took care of us from when we arrived till when we left. Both professional and friendly employees. Everyone was extremely friendly and professional, food was really good and rooms very clean….we always… Read more “Amazing Resort!!!”


Stayed in the Dimond Club. Great service!

I want to thank Aurelina Yan, Lissette, Ana G, Mayra and Mr G From Travel smart for the wonderful stay Dec 15 to 22, 2017 they were a great help while we we there. Also at getting some items back to us that we forgot.


Chic Punta Cana – Vacation in Paradise!!

Our trip to Chic Punta Cana was incredible!! The accommodations from the transportation, room and the food to name a few were spectacular. The staff was exceptional which made our stay extra special. Although all of the people that worked there made us feel welcome and treated us very well, there are several that I… Read more “Chic Punta Cana – Vacation in Paradise!!”


New years celebration

We had such a wonderful time on our stay, the new year celebration was amazing good food and good party afterwards. The beach party on friday night was also amazing. And our romatic dinner (1.5 lobsters) it was to die for, just amazing. Our travel smart team was amazing and a special thanks to goes… Read more “New years celebration”

antonia p

Great sunny getaway

My husband and I stayed at CHIC with friends over New Years Eve and had a wonderful time! Ana Marte from TravelSmart took care of us from start to finish, including a very sweet gesture of a birthday cake and decorations for my husband’s birthday. Any requests we had or minor glitches we ran into… Read more “Great sunny getaway”

Julie C

Royalton Travelsmart Dec 26 to Jan 2, 2018

We are members of Travelsmart therefore have Diamond Club. When we arrived Gaby and Anna at the Travelsmart desk took care of us. They reserved all our restaurants and twice at the spa. They are incredible. The food at the buffet is excellent. There is a special section for the Diamond Club where you get… Read more “Royalton Travelsmart Dec 26 to Jan 2, 2018”


Thanksgiving vacation

What an outstanding vacation! We had some problems with our room at first, but after some conversation with Ismael Vallejo travel smart management, we got moved to an outstanding room! This was our third trip to the Royalton Punta Cana, and it is the fabulous staff that keeps us coming back. We are treated so… Read more “Thanksgiving vacation”

J Brian G
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Guadalupe Venegas

A Wonderful Vacation with Delightful Staff Members

My wife and I enjoyed our 39th anniversary at RPC during Oct. 10 – 20. Certainly now, one of our favorite resorts. Lissette with Travel Smart was our first contact person. She led us to what turned out to be the most fabulous room we’ve ever stayed in. Honeymoon suite – 2nd floor – closest… Read more “A Wonderful Vacation with Delightful Staff Members”

Dennis H


Great vacation @ Chic by Royalton. Decided to go there for our anniversary. The staff was great and services was good. Would recommend for a couples getaway. Ana Marte & Alfred from member services were excellent.


Our visit to Punta Cana Resort for our wedding anniversary

Beautiful resort, about thirty five to 40 minutes from the airport. Alfred & Ana Marte were our representative member services hosts. They were great and very helpful answering the questions and made sure we were happy and comfortable. The food was healthy and filling. We liked the Steak house and the waiter Jimmy there is… Read more “Our visit to Punta Cana Resort for our wedding anniversary”


Great stay!

My family of 11 stayed at Memories 4 nights, we had a great time! Of course, as members of travelsmart we had the best service and our concierges Aurelina Yan, Ana Garabito and Lisette made sure we had an awesome stay! They arranged a surprise celebration for 3 of our birthday ladies at one of… Read more “Great stay!”

allison g

Vacaciones familiares

Excelente vacaciones en familia, gracias a todos quien nos ayudaron a pasar nuestras vacaciones increíbles, muchas gracias por el servicio prestado excelente hotel y sobre todo excelente equipo gracias ana garabito, aurelina, lisette, ismael de travelsmar por ayudar a pasar unas maravillosas vacaciones familiares… muchos cariños desde Chile.

Yessy P

Another week in paradise! Sept 11-18

My family of 5 visited for the second time and we couldn’t be more impress, the week went way too fast, starting from the beautiful clean and well keep grounds to the service, food and excellent weather despite hurricane season, check inn was a breeze, friendy and professional staff are constantly greeting you everywhere you… Read more “Another week in paradise! Sept 11-18”

Irsa M

Wonderful Anniversary at Royalton Punta Cana

This was our third visit to the Royalton Punta Cana with TravelSmart. On this occasion celebrating our wedding anniversary. The entire experience was wonderful. It started with outstanding customer care from Aurelina Yan, who contacted us days before we arrived to ensure all of our expectations were met. She provided assistance with airport-resort transfers and… Read more “Wonderful Anniversary at Royalton Punta Cana”

Pedro C

Excellent Resort

Ana Marte Member Service, took great care of us as Vip members and catered to all of our needs. The all around service was great… Friendly waiters, bell hope, front desk and food all 5**** treatment.


honeymoon happiness

Our experience was amazing!! We loved everything about the hotel and our vacation. We want to say a special thank you to Aurelina, she was our contact person for our diamond club/travel smart VIP experience and she did and excellent job. she made sure we had everything to our comfort!!!



This is an extremely fantastic place for vactioning, the service and hospitality is amazing. Ana Marte from member services was EXTREMELY helping with anything and every need we had. I can’t wait to go back.



My husband and spent such a wonderful time at CHIC. Wendy from guest service, was very helpful with our stay as well as Ana Martes from member service at travelsmart. Definitely coming back!

Nathalie T

Another Fantastic Time

This is our 2nd time at the Royalton and 1st time as Travel Smart members. Had our concerns about going to a place a 2nd time — can never duplicate a great time – but we did it !!! We traveled with a group of 9. Lisette, Aurelina and Ana G took care of us… Read more “Another Fantastic Time”

Michael P


We had a great time. We went for our honeymoon. We love the service and the people are excellent. We would recommend this trip for couples who want to go. Ana Marte at member services is superb. Hector with diamond club was very experienced and well versed in English and had a great sense of… Read more “Honeymoon”


Honeymoon en chic

Maravillosa experiencia en chic punta cana. Ana Marte member service travelsmart gran atención. Un hotel excelente donde pasar las vacaciones. Muy acogedor y todo el servicio muy amable.

Marta G


We had the best service. Lizzete from travel smart was very kind and took good care of us during our visit. We enjoyed our second stay here at the Royalton. We are very appreciative of how kind the staff were and the kind of service they offered us. Would recommend!


travelsmart vip

We just got back from our wedding at the Royalton and have to say it was absolutely the best trip ever!!! The Royalton itself is an amazing resort. We also decided to join the travelsmart vip club which upgraded us to diamond club, best money spent!!! Not only was the service in the travelsmart vip… Read more “travelsmart vip”


Wonderful vacation in chic

Ana Louisa of travel smart member service was so great and helpful and made our stay so joyous and sweet. She is so lovely, sweet, and has a great customer service relation and I will always come to chic because of Ann l.


Universsary vacation

We met Ana Luisa member service and she took excellent care of everything we needed to make our stay there a memorable one for us. We really love the buffet, the food was very delicious and the staf was very helpful and friendly. Over all, everyone was so service able.

Maxwell Y


Was excellent they have a nice staff specifically in diamond club an travelsmart they is very professional special lissette….she is very professional special…her was very nice w my wife and my children, l hope still forever thank you so much lissette and friend…sinceraly Juan A.


Helpful staff!

The hotel is a fun overall experience, this hotel is connected with another Royalton based hotel. Thanks to the helpful people from travel smart we were able to be well accommodated. Helpful staff members Aurelina Yan and An G helped us tremendously by recommending good restaurants and fun adventures to have outside the hotel, very… Read more “Helpful staff!”

Maikel J

Amazing 🙂

Ever since I arrived, the staff has been incredibly polite and beyond friendly, I want to mention how sweet and helpful Aurelina Yan and An G from the vacation club have been to us! Thank you so much for everything. I will definitely be coming back and I hope to see them again


My 45th Birthday

My honey and I recently returned from the Chic Punta Cana 9 days ago and I have to just say, it was simply the BEST experience. The food was amazing, beaches were clean and everyone was warm and polite. The staff was fun and they always greeted you with a “hello family”. Specifically, Anna Marts… Read more “My 45th Birthday”

Chrisetta H

Mejor hotel para ir en familia

Excelente hotel all inclusive, la mejor comida de los hoteles de punta cana, excelente variedad. Ideal para ir en familia. Lissette Ortiz de travels mart nos dio el mejor servicio que he recibido, nos dieron una cálida bienvenida y nos consiguieron nuestras habitaciones antes de las 3:00 pm. Es la mejor opción en punta cana… Read more “Mejor hotel para ir en familia”


A perfect getaway!

Just a quick thank you to the travel smart staff in no particular order : Aurelina Yan,   Ana G , Yahaira, Fior, Ambar & Marlin! They made my experience incredible and they are super friendly! They accommodated all my needs and I highly recommend them.



Excellent experience at the Hotel, lot’s of activities to do. The restaurants have the best taste, specially the Beef House; and last but not least, the service given by Ana and Keren from TS Member Services was outstanding. Hope to come back soon!

Manu G

Play all day, Party all night….

I returned to Punta Cana for the fourth time earlier this month and stayed at Chic for the second time. I absolutely love the D.R. and this trip just further confirmed that. The staff at both the resort and my vacation club TravelSmart truly made the vacation great. I arrived couple days after my 40th… Read more “Play all day, Party all night….”

Jemelle H

Mejores vacaciones de mi vida

Todo excelente. El servicio muy especialmente, Hector nuestro mayordomo y Ana Luisa de member service. TODO


Royalton Hotel Punta Cana – great experience

Royalton is a beautiful hotel (swimming pools, different restaurants, theatre, nice beach…) and our holidays were wonderful. We met very nice people especially Ms Aurelina from travel smart. She was very agreeable, she gave us all informations, advised and assisted us during our holidays. She did all necessary to make our stay very pleasant and… Read more “Royalton Hotel Punta Cana – great experience”

cris L

18 year Anniversary celebration!

My husband and I stayed at Chic Resort and received the best treatment ever! The resort was luxurious and exceeded our expectations. The staff Ana Marte from member services TS & our butler Junior VC were extremely helpful. They made sure we were well taken care of the entire time. Overall, excellent trip! We’ll definitely… Read more “18 year Anniversary celebration!”

Cassandra W


Quiero felicitar a todos los empleados por su profesionalismo, cortesia y amabilidad y disposicion con la cual fuimos atendidos. Soy una persona que he viajado a diferentes lugares pero las atenciones y respeto hacia uno fueron muy especiales para mi familia y en particularmente. Todos los empleados merecen mis respetos en especial Lissette, Aurelina ,… Read more “Vacaciones”


Family Vacation

I absolutely loved the Royalton in Punta Cana. It is a beautiful hotel with so many different options for food and activities. We joined travel smart so we had access to the Diamond VIP areas, our concierge Lissette Ortiz is amazing. She helped arrange our transportation back to the airport and was very helpful with… Read more “Family Vacation”

Michelle D

Super !

Formidables vacances, hôtel très propre, gens accueillants, Aurelina, Lissette au travel Smart. Bonne bouffe. La plage est belle, beaucoup de lits et de palapa. Services aux chaises sur la plage, avec repas si désiré. Vraiment bien. Merci.



Me encanto el servicio, la comida, la seguridad entre otras, en especial me encanto las atenciones que recibimos de los empleados principalmente de Aurelina, Ana G y Lissette Ortiz de travel smart. Les recomiendo mucho el hotel, especialmente cuando vas a vacacionar en familia, ideal para los niños ya que tiene un parque acuático súper… Read more “Vacaciones”

Jenise A

excelentes vacaciones

exelente servicio en royalton punta cana,comida,bebidas,casino,cuartos,areas recreativas.muy buen trato de los empeados el travelsmart nos trato como reyes aurelina,lissette Ortiz,marie,.al equipo del royalton gracias por todo!!

Luis B

Great relaxing vacation, wonderful staff! (thanks Aurelina!)

Stayed here for 4 days and it was lovely. You are greeted warmly from the front door and everyone goes above and beyond to make sure you are satisfied. The resort itself was kept up with cleanliness and rooms cleaned often. The grounds of the property were beautiful, as well as the beach area and… Read more “Great relaxing vacation, wonderful staff! (thanks Aurelina!)”


Family reunion/graduation celebration

this was our 2nd time to Punta Cana but our first stay at the Royalton Punta Cana as TRAVEL SMART members. We were greeted by Aurelina Tan and Ana G. upon our arrival and treated like royalty each day following. This all inclusive vacation with VIP service is pretty extraordinary especially for those of us… Read more “Family reunion/graduation celebration”


Return for Diamond club experience

We returned to Punta Cana after two years with signing up with Travel Smart. We previously stayed at Memories Splash and chose to stay at Royalton this time to avail our Diamond Club experience. The amenities at the hotel were fabulous! We were celebrating my Father’s retirement and Aurelina Yan went out of her way… Read more “Return for Diamond club experience”


Beautiful vacation

Everything at CHIC was fabulous! All employees were great especially Miguel, Deryl and Keren from travel smart who were friendly and went over and above helping us with anything they possibly could. Looking forward to returning.


Encuentro Familiar

Everything at CHIC was fabulous! All employees were great especially Miguel, Deryl and Keren from travel smart who were friendly and went over and above helping us with anything they possibly could. Looking forward to returning.


Visita al Royalton y memories splash

Pablo Excelente animador!! El hace la diferencia muy buen hotel. La comida del Royalton muy buena En el transporte Fidel es el mejor muy buena persona, en asitencia al cliente en Royalton Lissette Ortiz mas amable nu pudo ser muchas gracias por todo.Todo estuvo muy bueno

Yamile G

Great Family Reunion!

Had an awesome time at Royalton Punta Cana. The resort is beautiful and there was plenty to do and wonderful shows every night. The staff was friendly and very helpful. It was a great location or our family reunion. A big thank you to Aurelina Yan from Travel Smart. She was super helpful at arranging… Read more “Great Family Reunion!”


my great! Vacation

I had a wonderful vacation, and really enjoyed myself at the Chicresort, everybody was very helpful and really friendly! I met so many wonderful people in the diamond club!! a special thanks to Karen and Anna at Travel Smart who took a personal interest in our concerns. WOW!!! guys you were great!


Alegre Hotel

Ana, Wendy, Diakara, Keren. Keren & Ana from travelsmart thanks for your kind and attentive service. Ana your service made a difference in my time managing to change a bad experience a pleasant one. The room they gave me accommodated my expectations and the decor was finally very detailed and beautiful.


La Bella Vita

Dear Lisette Ortiz, from the first day he was greeted with a warm smile and a warm heart! welcomed me and gave my family a service above all !. Whatever you need, you can count on Lisette to make it happen! It is definitely the best staff member Royalton


Another great vacation at Memories

We stayed at Memories Splash from June 17 to June 26- this is our second visit to the resort. Same as first time, the beach was clean, the water was crystal clear and warm, the water park is amazing and overall was a great stay! This is a perfect place for the families with kids. The staff is friendly and the service is pretty good, there were… Read more “Another great vacation at Memories”

Natalia s


I visited on June the resort was a wonderful service first day until we checked out especially a travel smart service assistance her name is Ana Luisa she doing a great service great job we appreciate 4 all the service. we will see you soon thanks

yohannes s

Great Vacation

This hotel had amazing views. The service from LISSETTE, ANA G, AURELINA of the Travel Smart VIP Concierge was amazing. They helped us make our trip one to remember. The beach was so clean and water clear blue. I would definitely go back.

Ricky R

Great Vacation

We had a great time. The kids loved the water oark, pool areas and beach. Fantastic service from LISSETTE, ANA G, AURELINA of the Travel Smart VIP section. They were amazing with making our trip so great. Thank you ladies you were awesome.


Another week in paradise! Sept 11-18

My family of 5 visited for the second time and we couldn’t be more impress, the week went way too fast, starting from the beautiful clean and well keep grounds to the service, food and excellent weather despite hurricane season, check inn was a breeze, friendy and professional staff are constantly greeting you everywhere you… Read more “Another week in paradise! Sept 11-18”

Irsa M

Great concierge Lissette Ortiz

This is our second time in Royalton, and as the first time, we had a great time. My sister in law is a member of Travel Smart and for both trips, we had Lissette Ortiz as our concierge. She provide us with everything we needed and made our vacations even more memorable. Great service, great staff, definitely will be… Read more “Great concierge Lissette Ortiz”


My baby 1st family trip

This is our second time in Royalton, and as the first time, we had a great time. The rooms are comfortable, lots of space including a crib. Good selection of restaurants, The buffet is awesome any time of the day, you don’t need to go to a restaurant for dinner. My sister in law is a member of Travel… Read more “My baby 1st family trip”

nelly p

Dream Vacation

The Royalton in Punta Cana is a little piece of heaven full of unforgettable experiences and breathtaking moment.  Everything about this place screams dream vacation. Helpful people like Lissette and Ana from TravelSmart made our stay smooth and welcoming.

Juliam M

Best Vacations Ever

We spent a wonderful time at The Royalton Resort. The hotel was clean, excellent service and great food. The hotel staff incredible. The Travel Smart and Diamond Club service member super friendly and helpful. Specially Lizzete Ortiz, from the Travel Smart; she was amazing, super friendly and very helpful during our stay.

Jiam R

2017 vacation trip

Nice hotel with amazing food, every restaurant that we visited, the food was great, the servers were very pleasant and ready to help with any requests. I have to mentioned few names that went above and beyond to make my stay a lot more comfortable, the members services agents from vip travel smart, Ms. Perla,… Read more “2017 vacation trip”

Millie P

Travel Smart, Club Diamond

Excellent benefits, with this membership. But the most important is the excellent quality of employees and amability, as Ana G., Aurelina and Julio Cesar. At every moment they ask you how was everything and what, they can do for us. The best service I have ever received, I feel like a Queen. Thanks by your hospitality and… Read more “Travel Smart, Club Diamond”

Yamiris S

Beautiful Resort! Second Time Staying

Special Thanks to Maria Flor, Aurelina Yan and Natali Medina from Travel Smart for making our family vacation an amazing one! Your kindness and positivity is truly appreciated. My family and I just returned from our stay at Royalton. It is our second time staying at Royalton Punta Cana and we would highly recommend this resort! Staff… Read more “Beautiful Resort! Second Time Staying”

Elaine R

This resort was the awsome!

From the minute I walked in I feel in love with this place. I was greeted by a very help women name Lissette Ortiz from vacation club. She helped me get settled in and checked in. Lissette as well as Aurelina Yan and Ana Garabito were very helpful. They made my stay more enjoyable by helping me out… Read more “This resort was the awsome!”


Perfect Celebration Resort

We came for my birthday several years back. We ending up signing up for the TravelSmart membership. We had such an incredible experience that we knew we would be back. This was one of the most lavished trips we’ve been on and the Royalton Resorts are spectacular. We were in a swim out luxury diamond… Read more “Perfect Celebration Resort”



We stayed there for 7days, thanks to Keren and Ana from travelsmart and the rest of the staff they went ABOVE and BEYOND to make sure that we had the PERFECT vacation and we did,…so most definitely we will be returning!!!

Sheldon E

The Most Personable and Hospitable Staff EVER!!!

We were guests of Chic Punta Cana for 7 days; All of the staff, from Ana, and Karen with the Travel Smart program, to Carmen and Miguel at Diamond Club were impeccable. Each day that asked what they could do to improve our stay. I was amazed and the proactive level of attention they offered… Read more “The Most Personable and Hospitable Staff EVER!!!”


A beautiful stay

Robert with Diamond club, and Aurelina with travel smart did an amazing job on taking care of me and my husband. Their commitment to what they do showed through what and how,they did they job. We are grateful for them in this vacation.

Vera Cristina D

Great boutique resort

This was my second vacation at this resort. My husband and I love it because it is small and allows us to get around without too much walking. The rooms are very well appointed and the staff is extremely friendly and always available if anything is needed. The service staff was very helpful, especially Keren… Read more “Great boutique resort”

Dianne E

Anniversary Trip

Our trip was wonderful! We loved the resort, The food was great, and the staff was so friendly and helpful! Ramirez was our travelsmart concierge and he was always smiling and willing to answer any questions we had. He also helped is inserting up our dinner on the beach! Overall we had a great trip.

Monique E

Helpful staff.

We recently took a vacation at the Chic Punta Cana for the second time and we really had a good time. I must say all the staff there are very very helpful, especially Keren and Ana, the travelsmart member services team and also David our butler, they were just fantastic and so helpful. Good job… Read more “Helpful staff.”


Diamond Club…Punta Cana-da!

Family of four travelled March 8 – March 15th…this is our 3rd visit to this resort. ROYALTON TRAVEL SMART – Upon arrival we did not get the room we requested. We were moved the following day thanks to Lissette Ortiz with the Travel Smart team. Lissette saved our vacation! Lissette thank you for everything, you… Read more “Diamond Club…Punta Cana-da!”


Incredible place to stay in paradise

Keeping this short and sweet; The resort was beautiful, clean, and relaxing. The staff was attentive and incredibly friendly. Ana at TravelSmart member services took care of us by checking in with us daily, to see how our trip was going and if there was anything she could do for us, which was incredibly welcome.


Awesome staff and place

Room was great and comfy and people where awesome the service was over the top and beyond Travel smart was great help and went beyond our expections Aurelina Yan from travell smart went beyond her duties to make us feel at home and have the best vacation ever Thanks so much

John B

Karen and Ana were great!

My wife and I stayed at Chic for our first vacation without our kids in over 25 years. What a wonderful time! Karen and Ana, our TravelSmart member service reps, were attentive and knowledgeable. All in all, we were delighted with Chic.


Vacaciones en Punta Cana

Excelente locación.Personal amable ,sobre todo Ana,Lissette y Aurelina de TravelSmart, se portaron superbien e hicieron nuestra estancia muy placentera.


Muy buen hotel

Fueron unas vacaciones fantásticas, no encanto a mi familia y a mi, la comida es muy buena y variada, y el servicio de TravelSmart concierges es exelente siempre tan predispuestas y tratando de que nos sintamos bien.

Del Rosario C

Will Definitely Be Back!!

Had a wonderful vacation at the Royalton Punta Cana! Beautiful resort and the perfect size. From the beach to the buffet everything was excellent…including all the amazing people we met both travelers and staff. A shout out our TravelSmart concierge, Carmenaro who always had a smile and provided anything we requested. Beautiful Resort & Beautiful… Read more “Will Definitely Be Back!!”


Best Trip Ever

The rooms were great. Staff was super friendly. Had the pleasure of meeting TravelSmart Concierges Aurelina, Lissette and Ana who were so so helpful.

Nigel F

Wonderful time despite the weather

This was our 2nd time at Chic. The first time when it just opened. We met Keren and Ana from TravelSmart member services they were great. They emailed me prior to arrival to see if we needed anything. When we arrived they both took good care of us. The food was great, the spa is… Read more “Wonderful time despite the weather”

France S

Maravillosas vacaciones!!!

No alcanzan las palabras para describir lo buenas que fueron nuestras vacaciones. Aurelina de atención al cliente, sin palabras nos dejo el trato recibido por ella, siempre un paso adelante nuestro, nunca recibimos un no como respuesta, hizo que nos sintiéramos aun mas mimados. Y en el mismo escalón para que no se peleen esta… Read more “Maravillosas vacaciones!!!”

Braian F

Un lugar de ensueños!

El haber obtenido la membresia Travel Smart y ser parte del Diamond Club, lleva tu experiencia en Royalton a niveles muchisimo mas superiores de los esperados ya que el trato que recibes es VIP en todo momento, me senti como una reina y mis dias fueron maravillosos en este hotel con un trato increible.


Great Relaxing Getaway

We travel regularly to warm climates but this was our first trip to Punta Cana. Chic Punta Cana is a beautiful boutique resort with lots to offer. All of the staff are so friendly and helpful. Our all-time favorite is our butler from TravelSmart, Saurel a.k.a Mr. Solution and he has definitely earned that name.… Read more “Great Relaxing Getaway”


If you’re with travelsmart, ask for Anna!!

Amazing holiday. Anna from travel smart was an absolute superstar and couldn’t do enough for us – she organized all our restaurants, room etc and even arranged a cake for my husband’s birthday. 2nd year here, think we’ll be back for 3rd!


Exelente hotel

Optimos servicios, fue una gran experiencia y me diverti mucho, fui con unos amigos y disfrutamos al maximo, mucha atencion, Las personas de el daimond club nos asistieron bien y Aurelina Yan de TravelSmart fue quien nos mostro el hotel y nos coolaboro al maximo en nuestra estadia, exelente hotel. Lo recomiendo

Willmer F

relaxing getaway from winter

Very accommodating staff (Ana Luisa and Keren from TravelSmart, Omar, Ronald to name a few) who always want to ensure your vacation is the best. Sleep, eat, play, party well at this new/beautiful just the right size resort. Can’t beat this winter getaway.


Belle semaine

WoW Tous les souvenirs au sourire et prêt à aider. Merci à Jean-Pierre le concierge de TravelSmart du bloc 9 un homme avec un grand coeur qui veut faire tout pour vous s’il vous plaît. Bonne semaine


From Check-in to Check-out Excelente!!!

This resort is exceptional and we had a wonderful time. I would highly recommend the Royalton in Punta Cana to anyone. When we arrived at our Building, BLDG 6, we met our TravelSmart building customer service agents Alfonzo and Brenda who were simply the best every day of our stay and became our extended Family.… Read more “From Check-in to Check-out Excelente!!!”


Royalton Hotel

This hotel was everything and more. The kids loved the waterpark!! Crispin, Alfonso, Robin and Julio our butler were exceptional!! Aurelina, Lissette and Ana from TravelSmart, took great care of us!!



He pasado una exelente vacaciones. La gente del club nos ha tratado a cuerpo de rey. Me senti super tratado por la accion Aurelina, Gabriela e Ismael en el club de travel smart….


The best vacation we ever had!!

A great trip: excellent food, excellent staff, and awesome things to do for kids!! We stayed in the Diamond club and enjoyed all the benefits. Thank you to Aurelina, Lissette and Ana from TravelSmart for seeing to our every need. ❤❤


Great stay

Had a great stay at Chic Punta Cana. The staff is amazing . A big thank you to Ana Marte from Travel Smart member service. She helped me out when ever needed. Also my good friend Luciano from Travel smart. I will be returning in November with my daughter to the Royalton Bavaro Beach


Great experience

Staff are brilliant. Yris from the beach bar and the TravelSmart concierges from the block no1 were more than kind. Always helpful and amazing. The resort is clean constantly and the facilities are brilliant. I would go again definitely.


the best staff

We have been lucky enough to travel to a number of great resorts in the World…..we rate this one as the best, because the staff make the difference. Professional, friendly and outstanding service. They don’t just go that ‘extra mile’ they go 100 miles! We are part of TravelSmartVIP and the difference is outstanding. We… Read more “the best staff”

Andy A

Royalton Hall of Fame!

We just cannot get enough of this great place! Beautiful property! As TravelSmart VIP’s, we could enjoy all the amenities and services available, even Concierge and Butler. HALL OF FAME: TRAVEL SMART VIP: Special thanks to the Director Alexander Martínez for redoing our membership contract with advantages for us! Thanks to our lovelies Lissette Ortiz!… Read more “Royalton Hall of Fame!”


Vacation & wedding anniversary

We had a wonderful time at CHIC for our vacation and wedding anniversary. The service was excellent from virtually all the staff, but especially Mr.P (Precimus) our TravelSmart concierge in building 7. He really made the difference in our stay. He provided us with champagne and strawberries for our anniversary and provided us with a… Read more “Vacation & wedding anniversary”


Four adults and four kids under the age of 6 had an amazing time visiting Memories Splash and the Royalton Resort.

What an amazing resort… We would visit again, and again… Ramon was our favorite bar tender, TravelSmart’s Mr. Erasmo took care of us in our building, and Felix was the best concierge on the resort. They far exceeded all my expectations.

Eric K

Great week. Worth the Stay!

Spent a great week at Memories Splash. Overall, staff and facilities made it a very favourable experience. Our guest services host, Jacks from TravelSmart at Building 5, treated us like royalty. Knew who we were by sight, addressed all of our questions and looked after all our room requirements.


Una gran experiencia

Visitamos el resort por nuestra luna de miel y fue una muy buena experiencia en todo sentido. En el servicio destaco la atención de Lisette Ortiz del equipo de TravelSmart Vip, nos hizo sentir muy bien desde que llegamos y siempre estuvo atenta a nuestras necesidades, entrega un muy buen servicio que se diferencia del… Read more “Una gran experiencia”


1 week stay

Stayed at Memories Splash for 1 week from Feb 11-Feb 18 and had an amazing time. Special thanks to FABIO!!!!!! Fabio is from Bubbles Pool Bar who treats you like “family.” Victor aka Mr. Fix-It with TravelSmart VIP from building 2 was a pleasure to talk to and always ensured our room had what we… Read more “1 week stay”


Excelentes vacaciones

Royalton es un excelente hotel en todo sentido, en especial si uno viaja en familia. Mención especial para su personal en general que siempre estuvieron con una sonrisa y un excelente ánimo. Mis felicitaciones a Robin, concierge del torre n5 con TravelSmart VIP, Ángela y los chicos de lobby bar y Sandra de restaurant italiano… Read more “Excelentes vacaciones”

Javier D

Cheers to love!

We are on our way back from Chic and we could definitely use 2 more days there! The Staff were awesome, much love to ROSA BY THE POOL AND SAUREL, one of the building managers from TravelSmart VIP. So much love and kindness was shown by both of you, this made our vacation that much… Read more “Cheers to love!”



We had an excellent time at the Chic! Thanks to hardworking individuals like Ana Luisa our Travel Smart Representative who was extremely attentive! These are all key members of this fantastic resort, without these pieces the gears would not turn,


Honey moon vacation!

While at Chic Punta Cana we had an amazing honey moon, Ana Luisa our Travel Smart representative was very attentive, always made sure we had everything we needed and more. Over all in our honey moon vacations to CHIC Punta Cana was an amazing experience everyone was extremely humble and serving, the hotel was amazing,… Read more “Honey moon vacation!”


Amazing Staff!!

The Chic is a great resort for couples. The overall staff was great; Lorenzo (the bartender of the lobby bar) Gustavo from reception, Pedro our TravelSmart building concierge, the attendants in the pool and sport bar, in overall the best staff ever met.


good vacation

Very impressed with the friendliness and help of the staff. Our TravelSmart concierge Cliford was excellent in helping us with what we needed and answering any questions we had. We would go again.



This was our first all inclusive trip outside of the US, the food, drinks, service far exceeded our expectations! Pierre was our TravelSmart building concierge and always made sure we were taken care of, along with Ana & Keren from Member Services.

Alisha C

Definitely Paradise

Our stay in Punta Cana was once again very delightful. This was our 4th time back to the area. All the staff was very friendly and courteous. There were a few people that stood out above the rest and made us feel like part of their family. Gregory from Travel Smart was one of those… Read more “Definitely Paradise”


Great first trip to Punta Cana and Chic

My wife and I spent 11 days at the Chic resort. The staff was always welcoming and wonderful. We must give an extra special thank you to Ana Luisa and her partner Keren from TravelSmart Customer service. From the beginning of our stay until the very end, Ana Luisa promised to take care of anything… Read more “Great first trip to Punta Cana and Chic”


Royalton stay January 25 – February 1

Royalton resort is great. Food is as good as it gets including the main buffet, you could not ask for better. Beach and pools are excellent. Beach is fantastic. One last note Catherine our TravelSmart rep was FANTASTIC .

Keith F

Almost great

We have had one of our best holidays and stayed for 9 days in Chic Royalton. Our personal assistants of building 7 Delfin and Precimus from TravelSmart VIP are the best. Thank you both.


Great value Great experience Great staff

What a wonderful time at the Chic resort. Our TavelSmart representatives Ana and Gabriella are amazing. Always looking to make sure our stay was comfortable and always asking if they could do more for us. Seriously. We never felt we were lost in the shuffle. Always made to feel important

Greg V

Overall an excellent experience

My boyfriend and I stayed at CHIC Punta Cana from Jan 22nd-29th 2017. Upon arrival, we were promptly greeted with damp pink towels and a welcome fruity beverage of some sort. We were very lucky to have Mr. P at our buildings reception with TravelSmart VIP. He was AMAZING and always took care of us.… Read more “Overall an excellent experience”


Very Good

Mr Solutions AKA Saurel from TravelSmart was outstanding. He is pleasant at all times and goes above and beyond his job.


Best vacation ever

We have stayed at a number of all inclusive resorts, and this one was by far the best. The staff were gracious and helpful. Concierge in our building were friendly and helpful, especially Precimous from TravelSmart Overall, an excellent place to visit. Highly recommend.


Fantastic hotel.

A lovely and very nice hotel. We will go back there as soon as we can. Special Thanks to Keren, Ana Luisa ( at the TravelSmart VIP) also to Alondra and Alisa and the others in the “bar team” We recommend this Hotel very much. /Anders and Hanna


Second Time…even better!!!¨

My second time at CHIC, and for sure there’s going to be a third time. All the staff is fantastic but Catherine, the Travel Smart agent, made the difference she made our stay a fantastic vacation. David the butler, there is no works of thanks for his excellent service. The food is super, the drinks… Read more “Second Time…even better!!!¨”

Deibbys R

Family stay at the Royalton

Our stay in Royalton in the end of December 2016 was marvelous. The staff was nice and helful, in particular miss Aurelina YAN of Travel Smart who has demonstrated dedication, professionalism and kindness. I thank her for all her qualities and I recommend this hotel.


Excellent trip at the chic

We would like to thank Ana and Keren in the TravelSmart VIP member services for making this a wonderful experience. They both went out of their way to make all our wishes come a reality. They both looked after us like we were family. Thank you

antonia p

Fantastic Christmas vacation & wedding anniversary

We are Diamond club members. My family and I had a great Christmas vacation at the Punta Cana Royalton, thanks to the genuine hospitality of all the staff. We want to specially thank the following, for making our stay extra special ⁃ The concierge staff, especially TravelSmart VIP’s Ms. Aurelia and Ms. Catherine for making… Read more “Fantastic Christmas vacation & wedding anniversary”


Great for kids!

The resort is very laid out and the train is nice but I enjoyed walking around. We had a couple servers that were TOP NOTCH! And the TravelSmart VIP concierge in our building did a great job making sure we were comfortable.



Beautiful all inclusive resort, gorgeous white sand beach. We are Travel Smart members so we were entitled to the Diamond Club bracelet which gave us access to the adult only pool as well as a few other locations. If you are Travel Smart members ask for the Diamond Club bracelet or you will automatically receive… Read more “Heaven”


Great vacation

Had a fun pre-Christmas vacation at the Royalton. Staff were very helpful and very friendly. Food was great. Beach was great. A special thanks to Lissette and Aurelina at the TravelSmart desk, and all the staff at the lobby bar.


A wonderful family vacation and New Year celebration

It is for the 4th time we return to the Royalton/Memories Splash. Every time we come back we make more and more friends: TravelSmart´s Aurelina, Gabriela and Gregorio, thank you for your help and generosity. I hope to see you again soon. For the people that are complaining I have a short advice. If you… Read more “A wonderful family vacation and New Year celebration”

Gelu D

Amazing resort, food and staff!

Our concierge, Delphin from TravelSmart VIP, greeted us immediately and made sure to help us feel at home and like part of his “family” during our entire stay. Our room was beautiful and well kept throughout or stay.

Brianna M

Best amenities and most cordial service

We went on a family trip for 9 people including three children. Activities were never scarce in the Resort and regarding the food, where to start! Diamond Club members should book lunch at the Resort’s Mediterranean restaurant called Opa. Their seafood is the best in all the hotel. Also, poolside, never miss the hamburgers. Full… Read more “Best amenities and most cordial service”

Evie M

Relax, fun, relax, fun!

This is my first time to this hotel even though I went to Royalton last year which is their “mother” hotel. First, their service is EXCELLENT! I traveled with my sister for 6 days, 5 nights. I would love to mention all the names of the wonderful people we came into contact with but unfortunately… Read more “Relax, fun, relax, fun!”


Perfect Place Wonderful People

This was my 3 time at this wonderful place! What makes it great? The nature as well as the people that work in there. We were so welcomed and assisted by Lissette Ortiz, a sweet person, so efective on everything she does! A pleasant person to deal with! Lissette keep up the great work you… Read more “Perfect Place Wonderful People”

Carla D

This resort was amazing !!!!!!!

The minute I walked in I was handed a cold wet towel and a delicious icy drink to cool down. I was checking in as a diamond club and felt like royalty. I was greeted by Lissette Ortiz from Travelsmart and she made me feel at home. As she helped me get settled in she… Read more “This resort was amazing !!!!!!!”

Stephanie R

Nice in front of the beach resort

The stay was a BLAST, we went for a 5 days stay with my daughter. Everything was great the customer service and the experience with the Travel Smart / Member Services’ ladies was above and beyond. They were sooo pleasant and so worry to makes you feel at home and asking you every time they… Read more “Nice in front of the beach resort”


Enjoyed the trip

We found the people who worked there to be the best. We were celebrating our 10th wedding anniversary and the Travel Smart team worked hard to make sure we had everything we needed and went out of their way to make us happy. Kudos to Ana, Auralina and Lissette who treated us like family. We… Read more “Enjoyed the trip”


Fantastic Vacation 2017

Had a wonderful anniversary vacation to the Royalton Punta Cana with my husband and in-laws. This is a fabulous 5 star resort that caters to your every wish. The resort grounds are beautiful with several pools for your swimming enjoyment or just relaxing by the pool. Our travel smart concierge, Clifford, was wonderful and took… Read more “Fantastic Vacation 2017”


Vacaciones espectaculares

Comenzando por el recibimiento y la atención en toda la semana de aurelina que fue la encargada de nosotros por travel Smart y el diamond club que nos iso sentir como en casa gracias por ser tan amable y comprensiva. solo nos queda esperar al año que viene para regresar

Ivonne A

Wonderfully Pampered Vacation

This Resort is extremely clean and well maintained. The rooms are beautiful.We had a swim up room which was extraordinary. Travel Smart members receive extraordinary care..specifically from Lisette, Ana, Aurelina, Maria, Umberto, Mila, Gregory



highly recommended! the best resort at Bavaro Beach! White sand! love the diamond beach bar, they serve yummy nachos and wings. Lots of entertainment for young and old. We stayed for 7 days, there’s always new activities.. day and night. there’s Lobsters and crabs at the buffet! Aurelina from the travel smart member services is… Read more “Paradise”


séjour de repos

j’ai fait un 2eme séjour au Royalton du 26 février au 3 mars 2017 après un précédent lors des fêtes de fin d’année. L’hôtel est très agréable, toujours très propre avec un choix varié de restauration. la plage est très belle et comporte tous les équipements nécessaires au confort des clients. Je remercie tout particulièrement… Read more “séjour de repos”


Most Memorable Anniversary Trip

Visited The Royalton to celebrate our 50th anniversary and my son and daughter in law celebrating their 13th anniversary. The staff treated us like royalty and certainly stood up to their name. Our Travelsmart concierge, Clifford was wonderful and made sure all our needs were met. He took a great deal of interest to make… Read more “Most Memorable Anniversary Trip”


Diamond club

Fantastic vacation! Lissette Ortiz from travel smart member services was outstanding! Lissette booked all our restaurants and made the process feel like we were royalty! I’m coming back to see her for sure. Our hotel was excellent! Food was outstanding! I travel all over Dominican. This hotel is a must see!

Andres C

Awesome Hotel!!! Great way to celebrate your birthday

Excellent hotel!!! I loooooove my butler Johan, he was awesome. Keren from member services was very helpful. Anthony from Travel Smart was awesome!!!!! The entire trip was soooo much fun!! I will definitely be back!!

Clarissa D

First class for everything

I cannot say enough about this resort! An absolutely awesome place where they treat you like royalty and no detail is overlooked! Very clean also! Housekeeping is top notch! Our TravelSmart concierge, Alfonso Mendoza, is an amazing person! Always wearing a warm smile, this is a man who keep promises, treats you like family and… Read more “First class for everything”

Michelle T

Bubbles Bar

El servicio de la barra muy excelente…Ramon Fuego, Fabio Alexis, Estefani, maria, Feliz de travel smart…Hacen q todo sea de primera categoria….Gracias…Se lo recomiendo al mundo entero…los Restaurantes son de primera…

Jossean R

Best vacation ever

The resort was amazing the staff from Alexandria in hunter restaurant Keren in member services Daniel at the buffet. Miguel Tobias at travel smart Louis at the Italian restaurant happy 24 birthday. Jasper The staff made the trip amazing. Can’t wait to come back.

Lorie W


Excelente hotel…El servicio es de primera …La señora Lisette Ortiz de travel smart siempre atenta a que todo fuera de lo mejor.. Los bartenders Neftali, Joiry y Erasmo del lobby bar nos brindaron los mejores atenciones…Cristal del Martini Mix prepara los mejores mojitos..

Jossean R

¡Servicio de primera!

Excelente hotel con el mejor servicio. Especialmente tengo que agradecer a Lisette Ortiz de Travel Smart que estuvo pendiente en todo momento de nosotros para que tuviéramos una estadía placentera. Mil gracias. Volveremos pronto!

The A


Everything about the place is amazing – staff, entertainment, pool, food and etc. I had a blast! Our travel smart concierge, Crispin, was also very nice and helpful – what an awesome dude! I loved that there was always an event happening at the resort. What I also liked about the resort is that they… Read more “THE BEST RESORT EVER!”


Psalm & Czerysh’s Wedding

We had a blast of an experience! The food was great! People were friendly! The rooms were clean! And the level of excellence was maintained (my special mention to our chamber lady – Jaquelyn Eucebio, she did a great job cleaning our room). Kudos to our travel smart building manager – Crispin Luis, he took… Read more “Psalm & Czerysh’s Wedding”

cosme c

Vacaciones Abril-Mayo 2017 Royalton Punta Cana Resort & Casino

Buenos dias familia! Es la segunda vez que me hospedo en el Resort Royalton, esta vez como socio de Travel smart, y cada vez es una gran experiencia y alegria visitarlos. Un exito de lugar, la atención, habitaciones, la comida, en fin no hay queja alguna 100% satisfacción total. Expresamente quisiera dejar mis felicitaciones por… Read more “Vacaciones Abril-Mayo 2017 Royalton Punta Cana Resort & Casino”


Family Vacation – Cheri Randell + Glen Sander

Beautiful hotel, great view from balcony, wonderful TravelSmart Consierge’s (Clifford and Frank) who went out of their way every day to offer assistance with anything we required or would like, info and lovely conversation. Very pleasant people to interact with. Food was great with a wide selection of most any food you could want. Atmosphere… Read more “Family Vacation – Cheri Randell + Glen Sander”


Best vacation ever

Awesome vacation, we had our vacation last April 29- May 6,2017. Thanks especially to Ana from travelsmart who made the entire vacation enjoyable so with Aurelina who was taking care of us. Travelsmart manager Ismael of punta cana Royalton a big thumps for the sumptuous lobster dinner and the very nice services it really pays… Read more “Best vacation ever”

Maria P

Almost Perfect

My only complaint was the noise in the evening due to our room location. I regret not asking for a new room. Everything else was fantastic. We joined travel smart’s trial vacation club last year and love it.



Since the moment we arrived there was nothing but pure pampering and excellent service! The guys at the Lobby Bar (Basilio, Martin and Brendalisy were Fantastic!) Our travel smart butlers, Keren and Ana were always attent to our every need!! This is really a spot to sit back and relaaaaax! Can’t wait to return!!


Lissete Ortiz la mejor representante Travelsmart

Quiero agradecer de todo corazon la asistencia prestada por Lissete a nuestra estadia la semana pasada. Todo el tiempo que estuvimos en el hotel Lissete siempre nos mantuvo al tanto de las oportunidades que teniamos y confirmaba que todo estaba bien. eso fue algo especial debido a que como estabamos con nuestros hijos menores, su… Read more “Lissete Ortiz la mejor representante Travelsmart”

pablo p


This is our second time going to memories, and this time we went thru TravelSmart VIP, and our experience was fantastic! Now no trip goes with out problems or issues, and we had a few minor issues which got handled promptly and to our surprise better than we expected. Now with the Royalton properties if… Read more “ABSOLUTELY LOVE THIS PLACE!””

Jeff T

Truly Paradise

We did not stay at the Royalton, but at the sister hotel next door. But we spent so much time here that I felt I had to review it. The Royalton is truly top notch and first class. Since we bought into the vacation club, TravelSmart, we were given VIP service by the staff of… Read more “Truly Paradise”


All the wonderful Staff at Royalton Punta Cana Resort and Casino

Hello Diamond Club Associates Lissette Ortiz and colleagues , including Aurelina, Ana Garabito, Ana Lusia, Esperanza, and Yahaira! It was our pleasure to be pampered by you folks during our recent stay at the Royalton Estates Resort and Casino. We are happy to say that we have arrived safely in Toronto, Canada last Thursday April… Read more “All the wonderful Staff at Royalton Punta Cana Resort and Casino”


Paraíso Terrenal

Del 13 al 22/4 disfrutamos de unas inolvidables vacaciones en el Chic by Royalton. Celebrábamos nuestro 25 aniversario de casados y encontramos mucho más de lo esperado Este hotel ofrece absolutamente todo lo necesario para que vivas un sueño hecho realidad! El hotel tiene un sector DIAMOND CLUB, exclusivo para sus socios y aquí quiero… Read more “Paraíso Terrenal”


Vacation bliss & Excellent service

I just came from a much needed 5-day vacation with my hubby down at Chic Punta Cana. We had been to the Royalton Punta Cana Resort previously with our family and liked it a lot; yet this Chic was beyond our previous experience. Since our arrival (we are Travel Smart members and belong to Diamond… Read more “Vacation bliss & Excellent service”

Glenda R

Vacation in Paradise,Part II !!!

Went to Chic for the 2nd time from April 2-9. This time, we stayed in a Luxury room on the 2nd floor, close to the main lobby. We loved the Diamond Club restaurant near the beach! Great drinks and great guacamole and homemade chips! Special mention to the Best guy at TravelSmart, Saurel!! Met him… Read more “Vacation in Paradise,Part II !!!”


Best Vacation Ever

We were here on vacation in late March 2017 and stayed in an adult only area with a swim out. We are very happy with this room and the service that was provided. The rooms were kept very clean. The food was excellent! The spa was very relaxing. We want to thank all the people… Read more “Best Vacation Ever”

Robert B

Excellente” Resort

We just got back from one of the best vacations we have been on, for the past 15 years. Chic Punta Cana is a beautiful, great size and friendly resort. The staff were very helpful from the moment we checked in, to the moment we left. We are TravelSmart members and were able to utilize… Read more “Excellente” Resort”

Pam C

Excellent Family Vacation

From the time we arrived until our checkout on the last day we were treated like kings and queens! The staff were amazing especially Miguel our butler and Chrispin our TravelSmart building concierge! They did everything and much more to make our stay amazing! We will be coming back to this resort many times!


Memorable Vacation!

I recently went to the Memories /Royalton resort. Travelled with my family, which included my 8 year old niece. We were booked under the Diamond Club (TravelSmart), which is basically VIP. Under this, we had access to both the Memories Splash and Royalton amenities, which include all the bars, restaurants, as well as our own… Read more “Memorable Vacation!”



Marco was an incredible source of information and an amazing TravelSmart concierge. He made our trip excellent! Thank you Marco! Also Eloy and Christian were great, they introduced us to many new drinks, including mama Juana and el Presidente. Thanks guys for all you do to make us feel welcome and at home! Mis amigos… Read more “Vacation”

Kinner P

Royalton Does Not Disappoint

Was at Chic by Royalton March 19th to March 26th 2017 and it did not disappoint. We booked the Diamond club and were upgraded to a suite without even asking and the room was beautiful and large, it was so nice to have a separate living area and bedroom. The service was impeccable from Antonio… Read more “Royalton Does Not Disappoint”


Trip to Chic

Great time at Chic. Staff is friendly and resort is beautiful. Franklin L. Santana at the Royal Spa was a great host and was the best. We have stayed at the Royalton Punta Cana as well as Royalton Memories and the Chic ranks right there with them. The Travel Smart concierge staff of Ana and… Read more “Trip to Chic”

Jeff N

Family vacation

Nice resort. Kids enjoyed splash park (shared with Memories) and kids enjoyed swim out suite. Out butler (comes with Diamond Club) was great (His name is Josiline). Anna with TravelSmart was great helping us resolve issues. The Royal Spa is nice and we had a good couples massage.


Home Away from Home!

This was our 7th visit to this amazing Resort! We feel right at home upon arrival and look for familiar faces in the great and caring staff. I celebrated my birthday here and was able to also enjoy watching the Football World Cup (Soccer for us Americans). As members of TravelSmart VIP and Diamond Club,… Read more “Home Away from Home!”

Couples Getaway

Thanks to Royalton Travel Smart Services for an incredible getaway. Andy, Gabriela, Milagros, Aurelina, Danita’s and Mayra exceeded our expectations! Thanks also to Charlys at the Diamond Club Bar for servicing our needs for the week. Looking forward to coming back in January. Thanks John and THERESA!

John G

Awesome Family Vacation

We had the best vacation. I can say the staff from travel smart are amazing. SHOUT-OUT to ‘Aurelina & Mayra.!!! Thank u.!! and also to other staff, they are so friendly. “OLA” Staying to Royalton with swim out room were definitely a hit for my daughters.. they Love it.! I will highly recommended this resort… Read more “Awesome Family Vacation”


Amazing Time

Much needed break for my wife and I the Hideaway at Royalton is incredible! From the moment you step foot onto the property you are treated like a king. We were diamond club members and honestly it was the best decision. The staff were all wonderful from check-in to check-out and all throughout the stay.… Read more “Amazing Time”

Brad K

Great vacation

My wife and I have visited this resort quite a few times with much enjoyment. When arriving we were welcomed by Aurelina Yan from travelsmart who was there to assist us with any questions or needs we may have. Aurelina and her two assistants Ana and Daniusa were incredible. Our room was incredible with a… Read more “Great vacation”


Family vacation – Diamond Club

We just came back from Royalton Bavaro where we had the most amazing family vacation. We are Travel Smart members, Shamir from Travel Smart made our stay wonderful. Shamir made reservations for restaurants as we requested accommodating the entire family, as well as our transportation to the airport. We couldn’t have asked for better service.… Read more “Family vacation – Diamond Club”


Chic Resort Punta Cana /Travel Smart

We (Ronald & María Magdalena Castillo) had a wonderful stay @ Chic Resort / TRAVEL SMART. Ana Garabito & Ana Marte made our stay great & fabulous – they were real courteous – they deserve a good benefits – All the employees of TRAVEL SMART were unique – we can mention = Luz Ducos – Randolf –… Read more “Chic Resort Punta Cana /Travel Smart”

Ronald & María Magdalena Castillo

Second stay!…another hit!

We visited for the first time in may and now in Sept, first visit found some flaws but very understandable since it’s a new hotel, surprisingly only 4 months later the hotels it’s running like a charm and to the expectations of the Royalton chain, we had such an amazing time that we will be… Read more “Second stay!…another hit!”

Irsa M


We loved staying at the Royalton Hideaway! The staff was very accommodating and the facilities nice and clean. The only thing we wish we could have changed is that there weren’t many food options available in-between mealtimes. Since we slept in most mornings, we missed breakfast and had to wait until lunch to eat. Our… Read more “GREAT RESORT”


Travel Smart Member who LOVED Royalton Bavaro

We’ve been Travel Smart Members for 3 years now – we usually go to our home resort in Mayan Rivera, but this time it was such short notice – 3 days before leaving and there was nothing available on the airlines, so with the help of the AMAZING Travel Smart VIP Concierge, she proposed Royalton… Read more “Travel Smart Member who LOVED Royalton Bavaro”

Rebecca D

Excellent Service

I love the service, Adore the hotel So happy to become a Travel Smart member love the New Royalton Bavaro Resort and Spa they made me feel as a family love the restaurants, love the pools love every single thing of that Resort, me and my partner will highly recommend this hotel to anyone at… Read more “Excellent Service”


Exceeded Expectations

My wife and I went there for our wedding anniversary and I must say we were more than pleased. The staff was helpful and accommodating, the food was real good and the drinks were great. Unfortunately I became sick (unrelated to the resort just something that happened) and I really needed a doctor. My Travel… Read more “Exceeded Expectations”

McKinley E

Presidential Suite was Great for Family

This was a lovely resort with many things for children to do. The lazy river, mini golf, and flow rider are great additions to the Royalton brand. This was our 3rd stay and it was our favorite. The food and staff at Rio were exceptional. Our butler Max was also exceptional and so very nice… Read more “Presidential Suite was Great for Family”

Nicole M

Vacation, Anniversary

This was our 2nd trip to Chic Punta Cana to celebrate our 35th Wedding Anniversary. We are members of TravelSmart VIP club, so this was our first visit since we became members. We were treated like VIP from the time we arrived at the resort. The check in at the Diamond Club desk was flawless.… Read more “Vacation, Anniversary”