Relax, fun, relax, fun!

This is my first time to this hotel even though I went to Royalton last year which is their “mother” hotel. First, their service is EXCELLENT! I traveled with my sister for 6 days, 5 nights. I would love to mention all the names of the wonderful people we came into contact with but unfortunately can’t so I will mention the ones with whom we had most interaction. Lissette Ortiz, Ana and Aurelina from Travel Smart were amazing! They made it possible for us to use all the amenities from the Royalton even though we were staying at Memories. Any small issue we had was resolved by these excellent employees and their supervisor Ismael Vallejo. Wonderful hotel where I will definitely return. And to finish off….did I say service was Absolutely EXCELLENT?