Nous avons séjournés en famille durant 5 jours L’hôtel était juste magnifique et le personnel toujours attentionné : que ce soit le personnel de chambre ou encore dans les différents lieux de restauration Merci en particuiers à Rawle de TravelSmart qui a rendu ce séjour unique J’y reviendrai
Carla, Nadege, and Faithline have been nothing but wonderful here at The Royalton in St. Lucia
Hermosas vacaciones en Santa Lucia con Carla, Nadege y Faithline. Gracias por todas las atenciones. Son geniales!!!🥰✨🤗
We are charter members of Travel Smart. There were three Royalton workers that really stood out as excellent representatives of Royalton. They were Simone at the Diamond Grill, and Zera and her manager Gerard at the Dorado. We were guests at the Hideaway two years ago and our Travel Smart Representatives at that time were… Read more “Wonderful mid winter getaway”
Great location, We had a few issues with the service at the beach that were dealt with promptly and efficiently. Travel smart concierge Faithlyne and Cherise are the best we had, we are founders memebers with travel smart Cesar Garcia , the hotel manager was amazing and very helpful. Location impeccable Accommodation top notch, spotless… Read more “Super vacation”
What an awesome trip. My wife and I just celebrated our 25th wedding anniversary at the Royalton St. Lucia. Great entertainment and excursions by the Vibe Team led by Yudi was exceptional. We got the full Royalton experience when Nelson introduced us to the Diamond club and our Travel Smart concierge Kaji met our every… Read more “Royalton St Lucia”
where do i begin! Royalton is beautiful my husband and i were welcomed by our lovely travel smart concierge Natalie she is so polite always carry her smile and so helpful . SHES THE BEST! it was our 40th anniversary first time in St.Lucia and we will definately be back! Natalie rented out a cabana… Read more “40th anniversary”
Our first visit was an awesome one…the resort was great and the people were even better! Our Travelsmart team was the best…Carla and Sharice really cared and did all they could to make sure that our time there was all it could be, both on the resort and off! We are already looking forward to… Read more “Loved it!”
On the whole I found the staff very professional, the grounds very clean, and the food exceptional. My only concern was in the environment we are in that there was limited recycling of plastic and aluminum. My hat goes off to Carla and the travel-smart team who were constantly calling to make sure that all… Read more “Review of the Royalton St Lucia – 2020”
Our honeymoon at the Royalton Hideaway was absolutely amazing, to say the least. We opted for private transportation, which was WELL worth the additional money. Our TravelSmart concierge was Miguelita (Mimi) and she was phenomenal. Thank you so much Miguelita for everything you did for us! The room itself was gorgeous, we had a spectacular… Read more “Honeymoon at the Hideaway”
Everything was excellent. The bartenders were great and personable and the drinks were good. Our travel smart concierge was great too. We both agreed this was one of the best vacation experiences. Only downside was the buffet was not that great and the service in there was sometimes pretty slow.
Words can’t express enough how much we appreciate Royalton St. Lucia for making our wedding a true fairytale experience. The TravelSmart team, Faithline, Carla, and Nella were absolutely wonderful. They were seemingly everywhere to make sure our entire wedding group was treated unbelievably special. We totally hated to leave when our stay came to an… Read more “Perfect Destination Wedding Venue”
We spent a week there with our 5 year old daughter, and she had a blast. I would particularly like to mention the very helpful and friendly staff everwhere; in particular, Rawle our Travel Smart Concierge stuck out bending over backwards for us when our daughter didn’t feel so well upon arrival after a long… Read more “Beautiful location, wonderful service”
This the best service I have experienced in a hotel to date. The hotel was clean and so was my suite with a feeling of luxury. My dietary requirements were well catered for and I was particularly impressed with the effort staff made in the seafood restaurant. Staff were extremely welcoming and friendly and regularly… Read more “Excellent service!”
I traveled to St. Lucia in November 2019 for my birthday solo. Family and friends though I was crazy going alone but it was and adventure I wanted to do alone. I stayed at the Royalton Resort & Spa and it was a memorable stay. I booked the presidential one bedroom ocean view suite and… Read more “Birthday Getaway”
We celebrated our 50th Wedding Anniversary in September 2019 and because of the hurricane season, decided to have a holiday in the Caribbean in early Spring 2020. We picked the Royalton in St Lucia in February and were we glad that that we did. The “All Inclusive” was the best that we had ever received… Read more “A Fantastic Anniversary Holiday destination.”
This was truly an amazing experience celebrating our 30th anniversary in ST. LUCIA. I can honestly say you feel like family here. Carla, Faithline, and Nadege were so welcoming and took care of all our needs. You want to have a great time…this is the place.
Second upgrade to my TravelSmart membership!!!! May not work for all, but TravelSmart works for me!!! Thank you David, Serge and Donn. Love being a member!!!
This is why I love the Royalton brand and being a TravelSmart member. Sometimes it is the little details that matter. Thank you so much to my TravelSmart member services reps who attended to every single detail of my trip from start to finish. Thank you to Faithline, Carla and Nadege for making this trip… Read more “It is the little details that matter”
Thank you to our VIP Member Service Team for arranging our Culinary Experience dinner to celebrate a special birthday. We had to change the date due to unforeseen circumstances and they were able to do so. Thank you Faithline, Carla and Nadege. Thank you for stopping by to make sure all went well. I appreciate… Read more “CX dinner”
Sad to leave such a wonderful resort! We had a fabulous time! Thanks to Carla, Nadege and Faithline for your attentiveness! ❤️😎🌴
Saying farewell to my TravelSmart VIP St. Lucia family – Faithline, Carla, and Nadege. They absolutely made this vacation memorable. I am so happy to be a member of the TravelSmart family. Until next time, see you soon.
What a great time. And why? Because of Faithline, Carla and Nadege They took care of us like we were one of the family!
Travel Smart treated us wonderfully on our honeymoon in St. Lucia! Nadege, Carla, and Faithline were above and beyond!!!
Teddy Jackson from TravelSmart made our 3rd time to the same spot the most fun ever. He was always there whenever we needed anything. He went out of his way to make sure we had anything and everything we needed. Because of Teddy we will be back for the fourth time this march. Thanks Teddy… Read more “Teddy Jackson”
Royalton Saint Lucia with our awesome #memberservice Faithline, Carla and Sharice, who make everything wonderful!!! #celebratingchristmas #seeyouinthesummer you need to try #saintlucia cause you have not vacation yet if you have not try this awesome #caribbeanisland
Had a wonderful and memorable vacation and 50th birthday celebration for mom.
Great stay Our holidays have been made pleasant because the site lends itself perfectly and the reception team who welcome us, my wife and me, more. We would like to congratulate Jeannette through whom we made our first initial visit, Sadie and Carla who took us to our room, Jacqueline and Faithline for their dedication… Read more “Great stay”
Our first trip as members of the Club. The hotel was beautiful and very well maintained; our suite was comfortable and clean. Food at the buffet and in the various restaurants exceeded our expectations. Staff at every level were pleasant and helpful. Kudos to the Diamond Club staff who made sure we were satisfied with… Read more “Royalton St. Lucia”
I booked 2 weeks there with my wife as I have stayed at other Royaltons as a Travel Smart member. The property is beautiful, and there is plenty of space around the various pools or on the beach so there is no issue getting a sunbed for the day, and most of the time my… Read more “2 Weeks of relaxation. Lovely staff”
My bestie and I spent 6 days at the resort as a Diamond Club member. Before our arrival our wonderful travelsmart member service team Carla and Keitha were in touch regarding the upcoming trip and welcomed us upon our arrival. Daily we received a call from either one to ensure all of our needs were… Read more “Sun, Fun & Relaxation….”
Arrival-We chose to arrive via helicopter due to the numerous comments on length and car sickness potential. St Lucia helicopters was wonderful. It was an 11 minute flight. We arrived at the resort less than 1.5 hours upon hitting customs. Highly recommend this!! At the resort we were immediately greeted by Travelsmart agents and immediately… Read more “Family of 5 from Ohio”
My husband and I returned this past week from a wonderful 2 week stay at The Hideaway at Royalton, St. Lucia. Our Travel Smart group, Keitha, Sadie and Nadine couldn’t do enough for us! These women treated us like family right from the moment we set foot on the resort. We were celebrating our 46th… Read more “Great Vacation thanks to Travel Smart”
Stayed at the Hideaway for a week with my adult kids Jan 21 to 28. We had a great time. Nadine from Travel Smart was so kind enough to upgrade us to a suite !!!! Beautiful suite with king size bed. Staff at the Diamond Club were amazing. Nadine, Keitha and Sadie would check up… Read more “Great Service, well maintained and excellent food”
Purchased a time share with Royalton. No regrets, the staff and hotel has been the best resorts I’ve ever attended. I’m a hard critic and have nothing bad to say. My brother even chose to purpose while we were there. Special shout out to travel smart for treating us like royalty.
My husband and I along with my sister and brother-in-law had the great pleasure of being Hideaway guests in early January. The hotel is lovely, rooms are well appointed with comfortable beds, fridge and a beautiful bathroom. The Dorado Restaurant was the real star with tasty seafood, steak and really good made to order breakfasts.… Read more “Really a Treat!”
Wife and I arrived on October 5 at the Hideaway section only to be surprised to find out that we were upgraded to a Presidential Suite on the 4th floor in Building #2. This is our 3rd Royalton visit with stays at Chic Punta Cana, and Royalton Riviera Maya. We were introduced to Keitha P… Read more “Best Royalton Resort so far.”
I travelled to Saint Lucia on septemeber 23, 2017 as I was planning to propose to my girlfriend. About 3 weeks Prior to my trip Keitha at travel smart dimond club emailed me and asked if I was going to Saint Lucia for a special occassion. From then on everything was planned for me exactly… Read more “My proposal dream come true ***Keitha***”
We stayed a week by the end of September and spent such a good time at the hotel. The staff is great, food delicious and big variety of drinks. Thanks to Nadine from hotel club members she made our stay so pleasant and also thanks to the team at Hideaway beach bar for the wonderful… Read more “Hideaway at Royalton”
My husband and I celebrated our first year wedding anniversary at the Royalton St. Lucia. What an experience! The resort is new and beautiful … and perfectly situated on the ocean! We are TravelSmart members and enjoyed the benefits and personal attention as part of the Diamond Club! The service we received from the entire… Read more “Royalton St. Lucia is the gem of the island!!!”
My sister and I spent 2 weeks at the Royalton in St. Lucia at the end of May- first of June. We travel a lot and have to say that this was one of our best, all-inclusive experiences ever. When we arrived at the resort, we were immediately taken to the Diamond Club for check… Read more “2 weeks in Paradise”
We have just returned from the Hideaway, St. Lucia. Our only regret is that we were only there for one week. Next time, 2 weeks! We belong to Travelsmart VIP and we’re happy with the pampering and extra perks we received through them. A big shout out to Nadine, Sadie and Kaneitha who were our… Read more “Beautiful holiday!”
Had a fantastic time at this resort people were very helpful and friendly. Accommodations awesome. TravelSmart’s Nadine Dupres was so helpful in making our stay memorable.
The following people were extraordinary… Nadine and Sadie from Travel Smart, Ronald and Genevieve. Vaughn and Terell on the beach. They were exceptional, and we would return in a heartbeat!!!!
We visited the hideaway the day after it opened , the Travel Smart reps were very helpful and very knowledgeable. We were at the diamond club and enjoyed every bit of the club had to offer. Thanks Travel Smart .
This was our first TravelSmart vacation and we could not have been happier!! We got upgraded to a fantastic suite!! The service was excellent! We enjoyed all of the restaurants and the breakfast buffet was fabulous!! We were in Diamond Club so spent a lot of time in the Diamond Club Bar and grill. The… Read more “We will be back!!”
Royalton Resort was absolutely beautiful!! The staff and service was beyond excellent. The diverse restaurants served delicious food and menu items. The room with the infinity pools was fabulous and so was room service. A big shout out to Travel Smart, Diamond Club staff and representatives. We will return!!!
From arrival to departure my family was pampered at this resort. Special shout out to the Diamond Club staff. Being a Travel Smart member also proved to be advantageous. Will definitely be back.
Great stay and great resort, my only complaint would be that the pools are too warm, but we just countered that by staying on the beach and the sea was prefect! Need to mention the following staff Nadine, Sardie and Keitha from Travel Smart member services. They were very helpful and friendly. Great stay and… Read more “Great Stay, Great Staff”
I traveled this April with my Family of 8 we had an amazing time the service at the Royalton was definitely one we will never forget. I cannot express how great Nadine and Sadie from the Travel Smart Team were, always aware of where we were and always make sure we were having a great… Read more “Family Vacation”
We spent 9 days at the Hideway at Royalton. We thoroughly enjoyed ourselves. The Travel Smart team of Nadine and Sadie were very attentive and although we didn’t require much they did their best to make our stay memorable. The island is beautiful and we cant say enough about how friendly St. Lucian people are.… Read more “Great spot”
My husband and I returned this past week from a wonderful 2 week stay at The Hideaway at Royalton, St. Lucia. Our Travel Smart group, Keitha, Sadie and Nadine couldn’t do enough for us! These women treated us like family right from the moment we set foot on the resort. We were celebrating our 46th… Read more “Great Vacation thanks to Travel Smart”
Stayed at the Hideaway for a week with my adult kids. We had a great time. Nadine from Travel Smart was so kind enough to upgrade us to a suite !!!! Beautiful suite with king size bed. Staff at the Diamond Club were amazing. Nadine, Keitha and Sadie would check up on us, daily to… Read more “Great Service, well maintained and excellent food”
Purchased a membership with Royalton. No regrets, the staff and hotel has been the best resorts I’ve ever attended. I’m a hard critic and have nothing bad to say. My brother even chose to purpose while we were there. Special shout out to travel smart for treating us like royalty.
My husband and I along with my sister and brother-in-law had the great pleasure of being Hideaway guests. The hotel is lovely, rooms are well appointed with comfortable beds, fridge and a beautiful bathroom. The Dorado Restaurant was the real star with tasty seafood, steak and really good made to order breakfasts. We found the… Read more “Really a Treat!”
I booked 2 weeks there with my wife as I have stayed at other Royaltons as a Travel Smart member. The property is beautiful, and there is plenty of space around the various pools or on the beach so there is no issue getting a sunbed for the day, and most of the time my… Read more “2 Weeks of relaxation. Lovely staff”
My bestie and I spent 6 days at the resort as a Diamond Club member. Before our arrival our wonderful travelsmart member service team Carla and Keitha were in touch regarding the upcoming trip and welcomed us upon our arrival. Daily we received a call from either one to ensure all of our needs were… Read more “Sun, Fun & Relaxation….”
Arrival-We chose to arrive via helicopter due to the numerous comments on length and car sickness potential. St Lucia helicopters was wonderful. It was an 11 minute flight. We arrived at the resort less than 1.5 hours upon hitting customs. Highly recommend this!! At the resort we were immediately greeted by Travelsmart agents and immediately… Read more “Family of 5 from Ohio”