Best Royalton Resort so far.

Wife and I arrived on October 5 at the Hideaway section only to be surprised to find out that we were upgraded to a Presidential Suite on the 4th floor in Building #2. This is our 3rd Royalton visit with stays at Chic Punta Cana, and Royalton Riviera Maya. We were introduced to Keitha P who advised that she was from TravelSmart Members Service and that her and Nadine would be taking us to our suite. My wife and I quickly fell in love with Keitha because she made it a point to visit us almost everyday. After a few days, I would call her Captain Keitha because if we asked her for anything, she would do it. We had great respect for her during the week. The resort is a perfect size for us. You can walk from end to end unless than 8 minutes. All the rooms are already modern as are the pools and restaurants. The food is what we will remember besides the Employees. We ate at every restaurant and loved them all. We totally enjoyed our stay. We had great weather, and met some great people.