I love the service, Adore the hotel So happy to become a Travel Smart member love the New Royalton Bavaro Resort and Spa they made me feel as a family love the restaurants, love the pools love every single thing of that Resort, me and my partner will highly recommend this hotel to anyone at anytime, I’m so glad I became a member and I’m even planning to have my wedding there of how beautiful this resort is and how good and excellent services they give, Love the swim out rooms. I need to mention one of the best customer service Representative Employees Jason, Mariely and Karen from Travel Smart Center and Alícia, Greysi, Shamir, Edward from the Diamond Club Center definitely give a 5 plus Stars,