My husband & I just got back from our 5th trip to Royalton Riviera Cancun. We’ve been there 2x with our kids but go on an annual adults trip with our friends, too. We can’t even express how wonderful the staff is at this resort. Carlos at Buffet Marché remembered us from last year…he is an excellent waiter & such a happy person. Our butler, Alexx went out of his way to make my husbands birthday special & memorable as did our TravelSmart advisors, Lazaro & Suly. They were in contact with us at all times to see if there was anything we needed. And whatever we asked for…they followed through immediately!! The food at the restaurants is amazing as is the buffet food! We love coming back to a place where they treat their guests so we’ll! Can’t wait for our next trip!!! Highly recommend!!!