Excellent Resort – excellent team

We stayed here last September. I apologise for the late review, but I had a family bereavement just as we came back – so it’s been a very difficult time – however- better late than never – especially with regards to this resort
We were greeted on arrival by the amazing Lazaro Morales from travel smart vip. He was with us for the entire two weeks and Nothing was too much trouble. Lazz. You were awesome- thank you so much
Just before 7am the following morning- the first of the pool butlers we met was Mauricio – a real superstar. He treated us like family for the whole vacation.
Before I talk yet more team members that enhanced our holiday experience. In terms of the resort. It’s beautiful with lots of restaurants & bars to choose from. The food at all of them was excellent- nothing could disappoint. High spots – Ocean Point – amazing quality food. Stunning. Dorado also lovely. The main buffet restaurant Gourmet Marche was where we went for breakfast & lunch most days. Never short of options and not once did I not find something that did not hit the mark. Here we met Edgar Gerardo- he was so welcoming and always a ready smile every day. We really enjoyed the Caribbean beach restaurant too, lovely food and service. In terms of bars it really depends what you are looking for. We liked how peaceful the pool Hideaway was late on and Jesus Martin was always very attentive and friendly
Hideaway pool during the day is not so peaceful- but there are other pools you can go to throughout the resort. But we were more than happy being there every day.
Our room was of a really good standard and very clean.
So many other things I could mention – but experience for yourself
I would like to mention from travel smart vip – the amazing Linda -,always checking in. Thank you
Our hard working butlers Alexx & Alfred
The rest of the pool butlers – the beautiful Liliana & Eric who all work tirelessly to look after their guests
Thank you all for a fantastic holiday. See you in September- yes I booked yesterday to go back this September and we can’t wait
Things to watch out for at that time of year – mosquitoes- ah if anyone can recommend any thing good for the region we’d be most grateful- they’re a nightmare
Counting down the days 190 & half days