Staff Makes a Holiday

We just spent 2 weeks at this Hotel and had a great time.
The gorgeous views were nice but the exceptional staff made our vacation memorable.
The Diamond Club beach chair attendant staff of Eduardo ,Karlos, and Alan were incredible! They were always quick to find the appropriate chairs to perch upon and doing their best to help make everyone comfortable on the beach chairs with plenty of towels.
The beach servers Juan, Paez, and German were also amazing keeping the cocktails and water flowing.
The Marche buffet was full of selection and the experience was enhanced by our great server Ricardo (special wishes for his daughter Helena). He consistently remembered our usual morning/afternoon beverages.
The main lobby bartenders Filipe and Fernando were some of the best I’ve ever seen.
They always knew what was going on at all times and kept the service top notch!
Diamond club Gabriela was very helpful at all times. Travel Smart liaison Sheila was always pleasant and willingly to do whatever was needed to enhance our stay.
Lastly, would like to mention Galindo and Emilio from the Spa Services. Both were exceptional! Galindo is a former masseur so he knows what he’s talking about. Emilio even graciously entertained my boyfriend by throwing the football with him a few times. In conclusion the resort is beautiful but its the great staff that makes it exceptional