WOW! What a holiday! We had the best time. Mexico is an amazing place and so is the Royalton Suites Cancun. My partner and I have done many all inclusive 5* holidays and this (for us) was up their.
From the moment we arrived we were taken care of. We had the Diamond Club experience so was assigned a butler. Our butler Randy was so helpful! He always made sure we were well and came to find us on the days we were in the hotel to see if there was anything we required. Very attentive butler. Keno wasn’t our butler but he was also very attentive, making sure we were cool when we he saw us! Great guys!
Veronica (Travel Smart) was situated on our floor. Every day she asked us what we were up to, what we wanted to do and if she could help. She was so lovely. She also gave us tips on how to travel round the area like a local so we weren’t unnecessarily spending money on taxis etc. I mentioned to Veronica once at the start of the holiday that we wanted some Mexican vanilla to take home. Unfortunately we didn’t have time to get some as we had a jam packed holiday but to my surprise on our last day Veronica found us. She had brought us with a gift of some vanilla and local snacks for the journey home. If you read this thank you again Veronica! 🙂 xx