Me and my husband visited this resort Aug 29th-Sept 2. This was one the most amazing trips that we have taken so far. From arrival to departure all the staff members that we encountered were friendly and professional. Special thanks to Fernando in the buffet dining room. He was always helpful fast and professional. Renee( travel smart) was funny, kind, and well informed. Luis was an amazing waiter at the roof top Diamond Club pool. He knew our drinks by memory and was always kind and professional. Everyone at this resort was amazing. My only regret is that we didn’t stay longer. The room was clean and comfortable. The food was delicious and the entertainment was awesome. I have no complaints. We will travel to this resort again very soon.